Full-Time Cashier / Customer Service Associate

Ace Hardware; Town of Bedford (NY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Paid vacation time

Paid sick time

Profit-sharing retirement plan

Job summary

Bedford Ace Hardware in Bedford, NY is seeking a friendly, dependable Full-Time Cashier / Customer Service Associate to join our team. This important customer-facing role helps sustain our locally owned hardware store's welcoming atmosphere.

You will greet customers, process transactions, handle payments, answer questions, and assist with stocking and merchandising. We will train the right person; work schedule is four weekdays plus Sunday, with Saturdays off, at $21.00 per hour.

Qualifications

• Experience in customer service is helpful, but we are happy to train the right person.
• Greet customers and provide friendly, helpful service.
• Accurately operate the cash register and process customer transactions.
• Handle cash, credit cards, returns and other transactions according to procedures.
• Stand and walk for extended periods while maintaining accuracy.
• Communicate clearly and professionally with customers and coworkers.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Accurately operate the cash register and process customer transactions.
• Handle cash, credit cards, returns, and other transactions according to store procedures.
• Assist customers with questions and connect them with the appropriate team member.
• Answer and route incoming phone calls.
• Keep the checkout and front-end areas clean, organized, and well stocked.
• Assist with stocking, pricing, merchandising, and other store tasks as needed.
• Work cooperatively with other associates and managers to provide a positive customer experience.

Skills

Customer service

Reliability

Punctuality

Money handling

Communication

POS system

Job description

Full-Time Cashier / Customer Service Associate

Bedford Ace Hardware – Bedford, NY

$21.00 per hour | Full-Time | Four Weekdays + Sunday | Saturdays Off

Bedford Ace Hardware is looking for a friendly, dependable Full-Time Cashier / Customer Service Associate to join our team.

This is an important customer-facing position in our locally owned hardware store. Many of our customers shop with us regularly, so we're looking for someone who is pleasant, helpful, and enjoys interacting with people while providing consistently good service.

Hardware experience is not required. We place greater importance on reliability, attitude, customer service, and willingness to learn.

What You'll Do

• Greet customers and provide friendly, helpful service
• Accurately operate the cash register and process customer transactions
• Handle cash, credit cards, returns, and other transactions according to store procedures
• Assist customers with questions and connect them with the appropriate team member when needed
• Answer and route incoming phone calls
• Keep the checkout and front-end areas clean, organized, and well stocked
• Assist with stocking, pricing, merchandising, and other store tasks as needed
• Work cooperatively with other associates and managers to provide a positive customer experience

What We're Looking For

A strong candidate will:

• Be dependable and punctual
• Have a friendly, approachable manner
• Enjoy interacting with customers, including our many regular customers
• Communicate clearly and professionally
• Be pleasant and cooperative with coworkers
• Be patient and professional when handling customer concerns
• Be accurate and comfortable handling money
• Be comfortable learning a computerized point-of-sale system
• Pay attention to detail
• Stay organized and productive during both busy and slower periods
• Be willing to learn about our products and store operations
• Be able to stand and walk for extended periods during the workday

Previous cashier, retail, grocery, hospitality, or customer service experience is helpful, but we are happy to train the right person.

Schedule

Full-time, five days per week

• Four weekdays
• Sunday required
• Saturday off
• Consistent and dependable attendance is an important part of this position

Pay & Benefits

$21.00 per hour

Benefits include:

• Paid vacation time
• Paid sick time
• Employee discount
• Employer-funded profit-sharing retirement plan after eligibility requirements are met

Employees generally become eligible for our profit-sharing plan after approximately one year of employment. The current employer contribution is 10% of annual compensation for eligible employees. The contribution level is reviewed annually and may change from year to year. Employer contributions are subject to the plan's five-year vesting schedule and applicable plan terms.

Why Bedford Ace Hardware?

Bedford Ace Hardware is a locally owned and operated business. Our employees work closely together, get to know many of our regular customers, and play an important role in providing the helpful service people expect from Ace.

We offer a stable full-time position, consistent schedule, competitive pay, Saturdays off, and meaningful long-term benefits in a friendly, customer-focused retail environment.

If you're dependable, enjoy working with people, and take pride in providing good customer service, we'd like to hear from you.

Job Type: Full-time

Pay: $21.00 per hour

Work Location: In person – Bedford, NY

Bedford Ace Hardware is an equal opportunity employer.

Company Introduction

Bedford Ace Hardware prides itself on delivering an exceptional in-store experience every day. If you enjoy helping people, staying active, and working on a team that takes pride in what it does, you may be a great fit.
Check out our 5-star online reviews to see what customers say about shopping with us and working with our team.