Retail Cashier Ideal Lumber & Ace Hardware

Ace Hardware; Toppenish (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

401K with company match

Life insurance and short-term/disabil.

Employee Assistance Program

Employee discount

Job summary

Ace Hardware is hiring a Retail Cashier to deliver exceptional customer service at the front of the store. You will handle transactions, promote ACE Rewards, and maintain a clean front-end area.

Candidates must be available on weekends. The role supports store promotions, cash handling, and daily operations with a team-oriented environment.

Qualifications

• Cashier experience in a similar role or proficiency in related tasks.
• Strong customer service skills and a customer-focused attitude.
• Ability to operate a POS system, computer, and phone as needed.
• Ability to work well in a team with diverse customers and colleagues.
• Regular and punctual attendance is required.
• Flexible availability including nights, days, weekends, and holidays.
• Bilingual Spanish skills (verbally and in writing) are preferred.

Responsibilities

• Provide prompt and courteous customer service.
• Handle money, checks, and other payment types accurately; process refunds or issue store credit.
• Perform credit card transactions and coupons according to policies.
• Verify cash drawer accuracy at shift start/end and report discrepancies.
• Promote sales promotions and participate in campaigns.
• Engage customers to maximize ACE Rewards benefits.

Skills

Cashier experience

Customer service

POS system

Team player

Attendance

Flexible schedule

Bilingual Spanish

Tools

Cash register

Job description

Ace Hardware - Retail Cashier Needed

Are you passionate about providing exceptional customer service and creating a positive shopping experience for every customer?

Join Ace Hardware as a Retail Cashier and be the friendly face of our store, handling transactions, promoting loyalty programs, and maintaining a clean front-end area. Your role is vital in ensuring customer satisfaction and contributing to the overall success of the store.

Candidates must be available to work weekends as part of the regular schedule.

Essential Duties:

• Provide prompt and courteous customer service.
• Precisely and accurately handle money, checks, and other types of payment received for products sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise.
• Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices.
• Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies
• Be knowledgeable and actively participate in all sales promotions and other campaigns.
• Practice add-on sales and build customer relations.
• Be aware of sales goals and performance against those goals.
• Review and adhere to all city, county, state, and federal laws affecting store operations.
• Maintain a neat personal appearance and wear company uniform and nametag at all times.
• Address customer complaints in a positive manner. Document complaints for follow up by the Store Manager when necessary.
• Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition.
• Face front and dust merchandise near the register area.
• Follow company policies and procedures for all transactions.
• Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them.
• Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol.
• Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned
• Participate in all store sales building, customer service, and team-building activities.
• Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
• Perform till cash related activities such as cash drops, pulls and making change in accordance with the cash handling policy.

Required Knowledge Skills and Abilities:

• Cashier experience in a similar position or proficiency in a similar task
• Exceptional customer service skills & the ability to help maintain a customer focused culture
• Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed
• Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives.
• A continuous pattern of regular and prompt attendance is required.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Bilingual (Spanish) verbal and written communication skills highly desired.

Physical Requirements:

• Ability to stand, walk, reach, and lift up to 50 pounds.

Work Environment:

• Occasional exposure to moving mechanical parts and outside weather conditions.
• Moderate noise level in the work environment.

Benefits:

• Paid time off accrued for full time work
• Health Insurance: Medical, Dental, Vision, and Prescriptions
• 401K with company match for full time work
• Life insurance and short-term disability
• Employee Assistance Program to help with managing wellness and work-life balance
• Employee discount at affiliate Ace Hardware store

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Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Salary

$18.00 - $18.50 per hour