Full Time Bus Driver

CCTA Metro; Kalamazoo (MI); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid CDL training

Paid Holidays

Annual Leave

Union benefits

Paid Bereavement Leave

Medical Insurance

Dental Insurance

Vision Insurance

Pension Benefit

Deferred Compensation

Retirement Health Care Savings Program

Uniform allowance

Freedom of being out in the community

Job summary

CCTA Metro is hiring a full-time Coach Operator to transport passengers safely and reliably across assigned routes in Kalamazoo. You will greet riders, collect fares, perform pre-trip inspections, and communicate with dispatch to maintain schedules and service quality.

The position offers paid CDL training, holidays, annual leave, medical, dental, vision insurance, pension, and other union benefits. Equal opportunity employer, safety-sensitive with drug testing per federal rules.

Qualifications

• High School diploma or equivalent preferred.
• Customer Service experience preferred.
• Stable work history and good attendance.

Responsibilities

• Operate transit buses on pre-assigned shifts.
• Maintain a safe, courteous, and efficient service.
• Follow designated routes and schedules.
• Greet passengers and collect fares.
• Perform pre-trip inspections and report maintenance needs.
• Instruct trainees on safe driving and passenger procedures.

Skills

Customer service

Interpersonal skills

Punctuality

Communication

Education

High School diploma or equivalent

Job description

Salary Range: $$26.04-26.85

Metro is looking for a full-time Coach Operator (bus driver) to connect people to jobs, healthcare, education and social activities. As a Coach Operator, you would provide our community with the freedom and convenience of reliable, safe transportation.

Offering Excellent Benefits

• Paid CDL training
• Paid Holidays
• Annual Leave
• Union benefits
• Paid Bereavement Leave
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pension Benefit
• Deferred Compensation
• Retirement Health Care Savings Program
• Uniform allowance
• Freedom of being out in the community year round
• Serving passengers who live and work in the community

Metro is proud to be an equal employment opportunity employer and strives to provide a culturally diverse workforce. Metro does not discriminate in employment or services on the basis of race, creed, color, origin, age, sex, religion, marital status, sexual orientation, veteran status, or disability.

This position is classified as safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Be available to operate transit buses on pre-assigned shifts.
• Operate a transit bus and support vehicles safely, courteously, and efficiently
• Maintain an established schedule along a designated route
• Promote positive guest relations; greet passengers in a tactful and courteous manner, assist guest with boarding, seating, questions, and related matters
• Collect fares and transport passengers on public transit buses
• Maintain knowledge about all routes, transfer points, and fare
• Perform a complete pre-trip inspection of the bus, safety checks on equipment, and informs maintenance when adjustments or repairs are necessary, at completion of assignment
• Reference and implement route maps, time schedules, and instructions for pull-outs, pull-ins, and detours
• Provide information to passengers concerning transit routes, city street locations, time schedules, public buildings and various points of interest; announce streets and transfer points
• Operate wheelchair ramp and assist passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp
• Secure all mobility devices in accordance with established safety policies and procedures and clearly communicate the action being taken
• Receives and transmits two-way radio messages involving accidents, emergencies, or bus related matters
• Report on hazardous or dangerous conditions along bus routes and at passenger loading zones
• Maintain an acceptable driving record and comply with all state and local regulations, along with Metro Transit policies and procedures
• Complete any reports as necessary or requested by management
• Collect patronage and revenue data as assigned
• Instruct operator trainees in proper driving habits, proper methods of loading passengers and other policies and procedures of the transit system.
• Care for and turn in lost and found articles

The position will function under the general supervision of the Director of Fixed Route Operations and/or Supervisor(s) of Operations and under the direct supervision of the Operations Supervisor(s).

JOB QUALIFICATIONS

Education and Experience:

• High School diploma or equivalent preferred
• Customer Service experience preferred
• Stable work history
• History good attendance and punctuality
• Minimum age of 18
• Minimum 2 years of driving history
• Oral and written communication skills
• Interpersonal and customer relations skills

Ability to:

• Obtain and maintain a Class B Permit/License with endorsements
• Learn and explain standard transit operating practices and procedures
• Learn and practice safety rules and procedures required in the transportation of guests
• Learn bus routes, schedules, street and locations with Metro Transit's service area
• Obtain and maintain a Class B Permit/License with endorsements
• Tactfully maintain order among passengers
• Be flexible in handling changes
• Understand and follow written and oral instructions
• Work patiently with and demonstrate sensitivity to the elderly and those with disabilities
• Resolve customer complaints courteously and tactfully