An application made for this job — a tailored resume and cover letter that speak straight to the posting.
WMATA is seeking a Student Bus Operator to participate in an extensive training program, learning to operate WMATA buses and deliver courteous customer service on scheduled routes. The role emphasizes safety, adherence to regulations, and readiness through examinations and practical demonstrations.
Candidates must hold a CDL or Learner’s Permit with Passenger Bus and Airbrakes endorsements by training start and have a clean driving record.
The Student Bus Operator is responsible for attending and successfully completing the Washington Metropolitan Area Transit Authority’s (WMATA) bus operator training course where they are taught to operate WMATA commercial passenger buses on scheduled routes across the metropolitan area and provide courteous and professional customer service to passengers. The Student learns and adheres to all safety and traffic rules, company regulations, policies, and procedures to ensure the well-being of WMATA customers, employees, public, and themselves. Students must demonstrate their acquired skills and knowledge through the successful passing of examinations and practical demonstrations. This is a safety sensitive position subject to the rules and regulations of WMATA’s Drug and Alcohol Policy.
Successfully completes Bus Operator and CDL training program, which includes classroom study, on-route training, driving experience, and resources (including the Bus) necessary to take and pass the state CDL examination.
Student who already have a CDL License are not required attend the CDL portion of the training.
Learns to perform complete pre- and post-operation inspection of the assigned vehicles in accordance with WMATA policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in proper working order. Reports any safety issues on standard reports.
Follows all required safety policies and procedures.
Learns to safely operate a passenger bus along designated routes; read route descriptions and provide each customer with stellar customer service.
Learns to continuously monitor the condition of assigned vehicles to ensure they are operationally ready at all times.
Learn to complete and submit accident and incident reports in accordance with established guidelines.
N/A Safety Sensitive
Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles. Functions Disclaimer
The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Become knowledgeable of relevant state, local and federal regulations
Become knowledgeable of the policies, procedures, rules and regulations of the Authority
Become knowledgeable of and apply standard defensive driving techniques
Become knowledgeable of vehicle safety evaluation procedures
Become knowledgeable of bus routes and schedules
Basic computer skills
Become skilled in operating a passenger commercial vehicle.
Skill in providing customer and personal service.
Ability to listen to and understand information & ideas presented and respond to them accordingly
Ability to work unusual hours, split shifts, weekends, holidays and overtime as required
Ability to communicate effectively, both orally and in writing
Ability to read and understand information and ideas presented in writing
Ability to work and maintain professional composure while under stress and pressure
Ability to read and understand maps and timetables, which includes determining directions and following a mapped-out route
Ability to pass the medical assessment related to the physical requirements of the essential functions of the job with or without reasonable accommodations.
Not responsible for supervising others.
No experience required
Must be at least 21 years of age
Licensed driver for a minimum of four (4) or more years
A Commercial Driver’s License or Learner’s Permit with Passenger Bus and Airbrakes endorsement before starting Bus Training
Driving record must reflect no more than two (2) moving violations and no suspension or revocation due to moving violations within the last three (3) years
Commercial Driver’s License (must be acquired by the conclusion of the Bus training program)
High School Diploma/GED
Valid Commercial Driver’s License (CDL) with Passenger Bus and Air Brake endorsements
The Washington Metropolitan Area Transit Authority (WMATA), known as Metro, is the region’s leading public transportation provider. Serving a 2,054-square-mile jurisdiction, Metro operates six rail lines, 98 stations, 126 bus routes, and Metro Access, a shared-ride paratransit service. As one of the nation’s busiest transit systems, Metro connects communities, supports economic growth, and provides safe, reliable transportation.
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
Skills and/or behavioral assessment
Personal interview
Verification of education and experience (including certifications and licenses)
Criminal Background Check (a criminal conviction is not an automatic bar to employment)
Medical examination including a drug and alcohol screening (for safety sensitive positions)
Review of a current motor vehicle report
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.