Job Description
This is a full-time position responsible for preparing, processing, packaging, and stocking products according to Starbucks Standards. The role also involves providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Starbucks Standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
- Personal Skills: Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and work with the team to increase customer satisfaction and sales.
- Education and/or Experience: High school diploma or GED; or one to three months related experience and/or training; or an equivalent combination of education and experience.
- Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and associates who speak only English.
- Mathematical Skills: Ability to add and subtract two-digit numbers and perform operations using units of American money and weight measurement.
- Reasoning Ability: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Certificates, Licenses, Registrations: Completion of company's training including new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge. Must be IST or AST certified.
- Physical Demands: Regularly required to stand, walk, use hands, reach, talk, hear, and taste or smell. Occasionally required to climb, balance, stoop, kneel, or crouch. Must regularly lift/move up to 30 pounds (occasionally up to 50 pounds). Reaches from 6-72 inches. Specific vision abilities include close vision, color, and depth perception.
- Work Environment: Works in a moderate environment with exposure to hot, cool, and extreme cold temperatures, moving mechanical parts, fumes, airborne particles, and chemicals. Noise level is usually moderate to loud.