Full Time Assistant Store Manager (Store 4558)

GameStop; The Woodlands (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

GameStop is seeking a Full Time Assistant Store Manager to support store operations and create excellent guest experiences. The role involves supervising staff, managing inventory, and ensuring store standards while fostering a sales culture. Ideal candidates should have retail experience, a passion for gaming, and strong people skills.

Benefits

Health Benefits

Paid Time Off

401(k) Plan

Employee Discounts

Qualifications

• Minimum age 18 years.
• Retail management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Greet guests and assist with their gaming needs.
• Supervise staff in the absence of the Store Manager.
• Ensure store cleanliness and organization.

Skills

People Skills

Communication

Basic Math

Organizational Skills

Education

High School Diploma or Equivalent

Degree in Business or Related Field Preferred

Job description

Full Time Assistant Store Manager (Store 4558)

Join us to apply for the Full Time Assistant Store Manager (Store 4558) role at GameStop.

At GameStop, we are committed to providing exceptional service and delivering the latest in gaming products. As a leading global retailer, we pride ourselves on offering a wide range of products for gamers worldwide. Our mission is to create unforgettable experiences and push the boundaries of gaming. Whether you're a hardcore gamer or just starting, we have something for everyone. Join us to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all aspects of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Assistant Store Manager develops a sales culture by creating individualized solutions for guests and providing outstanding service through professional conduct and a shared passion for gaming. Responsibilities include ensuring products are visible and accessible, building sales through product knowledge, maintaining a clean and organized environment, and growing guest loyalty. This role supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide excellent guest service: greet guests, respond to questions promptly, assist with gaming needs, promote promotions, recommend items, and thank guests.
• Support the shopping environment, including visual and operational elements, sales initiatives, and guest relationships.
• Process transactions accurately using POS system, ensuring top guest service.
• Respond to guest comments/questions in person or via phone; escalate issues when necessary.
• Promote guest benefits like reservations, trade-in, and loyalty programs.
• Assist in training and setting service expectations for store staff.
• Monitor staff performance, provide feedback, and ensure training completion.
• Ensure store cleanliness, organization, and proper merchandising.
• Fulfill Omni-Channel orders daily.
• Implement inventory control and loss prevention practices.
• Support sales and profit goals, and complete administrative duties.
• Conduct inventory counts, restock, and organize merchandise.
• Reconcile daily transactions and prepare bank deposits.
• Inspect shipments, process recalls, and manage stock pulls.
• Maintain safety and report hazards or injuries.
• Keep store records organized and up-to-date.
• Supervise staff in the absence of the Store Manager.
• Adhere to policies and procedures, including opening/closing routines.

Qualifications

• Proof of identity and legal work eligibility in the U.S.
• Minimum age 18.
• High school diploma or equivalent; degree in business or related field preferred.
• Retail management experience preferred.
• Retail sales/guest service experience preferred.
• Video game knowledge preferred.

Skills and Abilities

• Outgoing personality with strong people skills.
• Genuine assistance to guests.
• Strong communication skills; bilingual in English/Spanish preferred.
• Ability to work in a fast-paced environment.
• Independent and team worker.
• Basic math and organizational skills.
• Flexible schedule, including nights, weekends, and holidays.
• Ability to stand, move, lift up to 30 lbs., and perform physical tasks.

Job descriptions are subject to change. GameStop offers equal employment opportunities and accommodations for individuals with disabilities. This position accepts ongoing applications. Interested candidates should click APPLY.

Full-time positions are eligible for incentives, health benefits, paid time off, 401(k), employee discounts, and other incentives.

Pay

$10.75 - $14.75