Full Time Assistant Store Manager (Store 2409)

GameStop; Centerville (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the gaming sector is seeking a Full Time Assistant Store Manager to enhance store operations and deliver exceptional guest service. This role involves overseeing daily operations, supporting staff, and ensuring a vibrant shopping experience for customers. The ideal candidate will thrive in a fast-paced environment, possess strong people skills, and have a passion for gaming. Join a dynamic team dedicated to providing the latest gaming products and creating unforgettable experiences for customers. This is a fantastic opportunity to grow your career in retail management while contributing to the gaming community.

Qualifications

• Retail management experience preferred.
• High school diploma or equivalent; degree in business preferred.
• Knowledge of video games is a plus.

Responsibilities

• Provide exceptional guest service and support store operations.
• Manage staff scheduling, training, and performance.
• Implement inventory control and loss prevention practices.

Skills

People Skills

Communication Skills

Basic Math Skills

Organizational Skills

Bilingual (English/Spanish)

Retail Management Experience

Guest Service Experience

Education

High School Diploma or Equivalent

Degree in Business or Related Field

Job description

Full Time Assistant Store Manager (Store 2409)

Join us as a Full Time Assistant Store Manager (Store 2409) at GameStop.

About GameStop

At GameStop, we are dedicated to providing exceptional service and the latest gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we pride ourselves on a diverse product range that caters to gamers worldwide. Our mission is to create unforgettable experiences by pushing the boundaries of what's possible in gaming. Whether you're a dedicated gamer or new to gaming, we have something for everyone. Join us to shape the future of gaming and bring the best products to the world!

Job Overview

Supporting the Store Manager, the Assistant Store Manager oversees store operations with minimal supervision. They develop a sales culture based on GameStop's buy, sell, trade, and reservation business model, the Circle of Life, and provide outstanding guest service. Responsibilities include ensuring product visibility, building sales through product knowledge, maintaining a clean and organized environment, and supervising staff in the absence of the Store Manager.

Key Responsibilities

1. Provide exceptional guest service: greet guests, respond to inquiries, recommend products, promote promotions, and thank guests for shopping.
2. Support the store environment, including visual merchandising and operational initiatives.
3. Process transactions accurately using POS system, ensuring excellent guest service.
4. Address guest comments and escalate issues when necessary.
5. Promote guest benefits like reservations, trade-in, and loyalty programs.
6. Assist in training and setting expectations for store staff.
7. Monitor staff performance, provide feedback, and recognize achievements.
8. Ensure staff complete onboarding and training prior to shifts.
9. Manage staff scheduling, ensuring optimal coverage and adherence to guidelines.
10. Approve payroll and manage time-off requests.
11. Maintain store cleanliness, organization, and proper functioning of fixtures and equipment.
12. Fulfill Omni-Channel orders daily.
13. Implement inventory control and loss prevention practices.
14. Supervise stock counts, restocking, and product organization.
15. Reconcile daily transactions and manage bank deposits.
16. Inspect shipments and record discrepancies.
17. Handle defective products and recalls accurately.
18. Prioritize safety and address hazards promptly.
19. Maintain organized store records and manuals.
20. Supervise staff in the absence of the Store Manager.
21. Adhere to all company policies and procedures.

Qualifications

• Proof of legal right to work in the U.S.
• Minimum 18 years old.
• High school diploma or equivalent; degree in business or related field preferred.
• Retail management experience preferred.
• Retail sales or guest service experience preferred.
• Knowledge of video games is a plus.

Skills and Abilities

• Outgoing personality with strong people skills.
• Excellent communication skills, bilingual in English/Spanish preferred.
• Ability to work in a fast-paced environment.
• Independent and team worker.
• Basic math and organizational skills.
• Flexible schedule, including nights, weekends, and holidays.
• Reliable, trustworthy, and good judgment.
• Ability to stand and move for up to 12 hours; lift up to 30 lbs.

Note: Job duties may change based on business needs. GameStop is an equal opportunity employer and provides accommodations as required by law.

Compensation

$10.75 - $14.75 per hour.