Full Time Assistant Manager - Shops at Mission Viejo

Build-A-Bear Workshop; Mission Viejo (CA); On-site; Full time

Job summary

Build-A-Bear Workshop seeks a motivated Full-Time Assistant Manager to support store operations at Shops at Mission Viejo. This role involves leading a dynamic team, driving sales, and ensuring an exceptional guest experience in a fun and friendly retail environment. Candidates should possess at least 2 years of retail management experience and a high school diploma. The Assistant Manager will play a vital role in maintaining operational excellence while fostering a positive atmosphere for guests and associates alike.

Qualifications

• 2 years of store management experience in a customer-centric environment.
• High School diploma; Associate degree preferred.

Responsibilities

• Lead and inspire team during shifts with guidance and support.
• Drive sales and provide exceptional guest service.
• Oversee inventory processes and ensure adherence to safety policies.

Skills

Customer Service

Team Leadership

Sales Strategy

Operational Efficiency

Education

High School Diploma

Associate's or higher degree in business or management

Job description

Full Time Assistant Manager - Shops at Mission Viejo

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Description

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.

Job Details

Description

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.

Responsibilities

• Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best
• Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets
• Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
• Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
• Oversee inventory management processes, including receiving, stocking, and inventory counts
• Assist in building and developing a high-performing team that delivers exceptional guest service
  
  

Required Qualifications

• 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail
• High school diploma
  
  

Preferred Qualifications

• 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.
• Associate’s (or higher) degree in business, management, or a related field
  
  

Behavioral Traits For Success

• Thrives in a “How Can I Help” environment
• Able to balance creativity and fun with dependability
• Connects with others to inspire results
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Unites teams to deliver strong results
• Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
• Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
• Maintains a positive outlook despite challenging circumstances
  
  

Working Environment

• Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
• Work environments include indoor/outdoor malls, strip centers, and other retail locations
• Ability to work a typical retail schedule including days, evenings, weekends, and holidays
• Lift > 25 pounds
  
  

Your Performance Will Be Measured On

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Decision-making, judgment, and execution
• Consistently meeting financial objectives
• Ability to create an Experience First culture for guests and associates
• Talent management
• Consistent execution of operational standards
• Ability to foster team collaboration, communication, and performance
• Stakeholder feedback
  
  

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

PAY RANGE: $20.00-$21.00/Hour.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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