Full Time Assistant Manager - Faneuil Hall

Build-A-Bear Workshop; Boston (MA); On-site; Full time

Job summary

A leading company in the retail sector is seeking a Full Time Assistant Manager for their Faneuil Hall location. The role involves supporting the store manager, driving sales, and ensuring exceptional guest service. The ideal candidate will have strong leadership skills and a customer-focused mindset, with the ability to inspire a team and maintain operational efficiencies.

Qualifications

• 2 years of store management experience in a customer-centric environment.
• High school diploma required; Associate’s degree preferred.

Responsibilities

• Lead and inspire your team during scheduled shifts.
• Drive sales by implementing effective strategies.
• Oversee inventory management processes.

Skills

Customer-focused mindset

Strong interpersonal skills

Self-motivated

Leadership

Education

High school diploma

Associate’s degree

Job description

Full Time Assistant Manager - Faneuil Hall

Join to apply for the Full Time Assistant Manager - Faneuil Hall role at Build-A-Bear Workshop

Job Overview

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.

Responsibilities

• Lead and inspire your team during scheduled shifts, providing guidance, support, and feedback to ensure each team member performs at their best.
• Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets.
• Ensure merchandising displays and layouts adhere to brand standards, creating an inviting store environment.
• Lead the team to maintain operational efficiencies and store safety policies and procedures.
• Oversee inventory management processes, including receiving, stocking, and inventory counts.
• Assist in building and developing a high-performing team that delivers exceptional guest service.

Qualifications

Required

• 2 years of store management experience in a customer-centric environment, preferably in specialty retail.
• High school diploma.

Preferred

• 2-4 years of store management experience in a customer-centric environment, preferably in specialty retail.
• Associate’s degree or higher in business, management, or related field.

Traits for Success

• Customer-focused mindset (“How Can I Help” environment).
• Ability to balance creativity and fun with dependability.
• Strong interpersonal skills to inspire results.
• Good judgment in ambiguous situations.
• Self-motivated with strong initiative.
• Ability to lead teams and deliver results.
• Calm under pressure and adaptable to change.
• Confident, engaging leadership style.
• Positive attitude despite challenges.

Working Environment

• Active retail management requiring sitting, standing, and moving around for at least eight hours.
• Work in indoor/outdoor malls, strip centers, and retail locations.
• Availability to work days, evenings, weekends, and holidays.
• Ability to lift over 25 pounds.

Performance Metrics

Performance will be measured based on achieving departmental objectives, financial targets, fostering a positive culture, talent management, operational standards, team collaboration, and stakeholder feedback.

Note: This description is not exhaustive and may be updated. It does not constitute a contract of employment.

Compensation

Pay range: $18.19 - $20.00/hour.