Full Time Assistant Manager Dulaney Plaza

Knitwell; Towson (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

Knitwell is seeking a Full Time Assistant Manager for their Dulaney Plaza store. In this role, you will enhance customer experiences, lead a team, and ensure operational success. Ideal candidates have retail management experience and a passion for customer service.

Benefits

50% discount on merchandise across brands

Support for individual development and growth opportunities

Medical, dental, vision insurance, and 401(k)

Paid time off and holidays

Incentive Bonus Program

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset for customer connections.
• Strong business acumen for driving results.

Responsibilities

• Support customer experience while leading store culture.
• Inspire and coach associates for genuine connections.
• Drive operational excellence through reporting and tools.

Skills

Customer engagement

Retail management

Business acumen

Technology proficiency

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.Ready to apply? We currently have an opportunity for a Full Time Assistant Manager Dulaney Plaza to join our team located at our Store 1335-Dulaney Plaza-ANN-Towson, MD 21204.

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

• Create an inclusive store environment for associates where everyone feels welcome and engaged.

• Use technology to provide customers with a seamless omnichannel shopping experience.

• Support the Store Manager in recruiting, hiring, and developing talent.

• Use tools and reporting to drive operational excellence and financial discipline.

• Build productive relationships by listening, sharing ideas, and supporting the team.
  

You'll bring to the role

• 1+ year retail management experience (preferred)

• Brings a hospitality mindset when connecting with customers and associates

• Technology proficient and ability to operate a point-of-sale system

• Strong business acumen and ability to implement action plans to drive results

• Takes initiative in making thoughtful decisions
  

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

• Medical, dental, vision insurance, and 401(k)*

• Time off – paid time off and holidays*

• Incentive Bonus Program*
  

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Store 1335-Dulaney Plaza-ANN-Towson, MD 21204

Position Type:

Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.