Full-Time Assistant Manager

Hot Topic; Pleasanton (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Full-Time Assistant Manager to lead a vibrant retail store. This role involves supporting the Store Manager in achieving sales targets, recruiting and developing a passionate team, and enhancing customer engagement through innovative promotions. You'll be at the forefront of creating an exceptional in-store experience while managing operations effectively. With a focus on teamwork and customer satisfaction, this position offers a dynamic environment where your leadership can shine. Join a company that values creativity and collaboration, and be part of a team that brings music and pop culture to life!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Discounts

Paid Time Off

Tuition Reimbursement

On-site Cafe

Fitness Center

Chiropractor and Masseuse

Qualifications

• 1-2 years of retail store management experience required.
• Strong skills in communication, operations, and team development.

Responsibilities

• Support Store Manager in achieving sales goals and recruiting.
• Create customer engagement through promotions and social media.

Skills

Retail Management

Communication

Operations

Time Management

Recruiting

Education

High School Diploma or GED

Bachelor's Degree

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

Pay range

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

WHAT YOU'LL DO

• Support your Store Manager in achieving the sales plan and/or comp sales goals.
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you.
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup.
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices.
• Keep watch on shrink/loss prevention, payroll hours, and associate schedules.
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback.
• Run sales reports and use data to help guide your strategy to hit sales targets.
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time.
• In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused.

WHAT YOU'LL NEED

• At least 1-2 years of retail store management experience.
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps.
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps.
• A high school diploma or GED equivalent. If you have a degree, even better.
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.

Interested in applying for this role? Chat with Alex, our Virtual Job Assistant, on your right to begin the process.

Check us out

Since our first store opening in 1989, we've been leading the way in bringing music and pop culture to the masses. We're now at over 600 stores and counting across the U.S. and Canada.

All the (not so) small things

Benefits are a big deal, and we've got you covered. Medical, Dental, Vision, Retirement and so much more. Add in employee discounts, PTO, and tuition reimbursement.

Our HQ is based in the City of Industry, CA in a newly designed, converted warehouse space. We have an open, collaborative work environment with some sweet perks: on-site cafe, fitness center, chiropractor, & masseuse.

We have superpowers. Being invisible isn't one of them.

Come see what's under our cape - check us out on Glassdoor, LinkedIn, BuiltIn or Indeed.