Full-Time Assistant Manager

BoxLunch & Hot Topic; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

BoxLunch in Cincinnati is seeking a Full-Time Assistant Manager to help lead our mission-driven, pop culture inspired brand. You’ll support the Store Manager in achieving store objectives, driving sales, and developing a passionate team of associates who deliver great customer experiences.

You’ll manage operations, planograms, scheduling, and loss prevention while promoting our philanthropic and customer-first culture.

Qualifications

• At least 1–2 years of retail store management experience.
• Strong communication, recruiting, and operations skills.
• Ability to develop team members and drive sales.
• Comfort with fast-changing retail environments and curveballs.
• Age 18+ with a high school diploma or GED.

Responsibilities

• Support Store Manager in achieving sales plan and goals.
• Recruit, develop, and retain a collaborative team.
• Promote products and promotions through in-store engagement.
• Lead operational excellence with scheduling, payroll, and loss prevention.
• Communicate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy.
• Merchandise the store and execute promos on time.
• Develop and mentor a high-performing, customer-focused team.
• Ensure a strong community presence and brand alignment.

Skills

Retail leadership

Communication

Recruiting

Operations

People development

Education

High school diploma or GED

Job description

At BoxLunch, we’re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

We’re on the search for a Full-Time Assistant Manager that will help lead our civic minded, pop culture driven brand.You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

WHAT YOU'LL DO

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused

WHAT YOU'LL NEED

• At least 1-2 years of retail store management experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds