Full-Time Assistant Manager

BoxLunch; Anchorage (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

BoxLunch in Anchorage is seeking a Full-Time Assistant Manager to help lead our mission-driven retail team. You will support the Store Manager in hitting sales targets, recruiting and developing staff, and delivering outstanding customer experiences.

This role blends operations with people leadership, driving promotions, managing schedules, and building lasting customer relationships while supporting BoxLunch’s charitable model that donates meals with every purchase.

Qualifications

• Minimum 1–2 years of retail store management experience.
• Passion for philanthropy and pop culture is a plus.
• Strong communication, recruiting, and operations skills.
• Ability to manage payroll, reporting, scheduling, and merchandising.
• Must be at least 18 years old.
• High school diploma or GED; degree a bonus.

Responsibilities

• Support Store Manager in achieving sales plan and comp goals.
• Help recruit, develop, and retain a high-performing team.
• Promote products and engage customers through promotions and social media.
• Provide leadership for an operationally sound store.
• Monitor shrink, payroll hours, and staff schedules.
• Communicate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy.
• Merchandise the store according to planograms and launch promos.
• Develop a team of loyal, customer-focused associates.

Skills

Store leadership/management

Recruiting

Operations management

Merchandising

Scheduling

Communication

Customer service

Education

High school diploma or GED

Job description

At BoxLunch, we’re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in.

We’re on the search for a Full-Time Assistant Manager that will help lead our civic minded, pop culture driven brand. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high‑performing and customer‑focused

What You'll Need

• At least 1-2 years of retail store management experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger‑like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• You'll have to be at least 18 years of age to join the fandom force
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast‑changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds