Full-Time Assistant Manager

Hot Topic; Albuquerque (NM); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

BOPIS & curbside pickup

Job summary

Hot Topic in Albuquerque seeks a Full-Time Assistant Manager to help lead the store, support the Store Manager, and drive sales while building lasting customer relationships.

You'll recruit, develop, and empower a passionate team, promote products, and utilize promotions, BOPIS, and curbside pickup to engage shoppers. This role emphasizes operations, people leadership, and data-driven decision making.

Qualifications

• At least 1-2 years of retail store management experience.
• Strong communication, recruiting, and operations skills.
• Ability to develop and coach a high-performing team.
• Retail experience with adaptability to fast-changing environment.
• Willingness to lead and engage with customers.

Responsibilities

• Support the Store Manager in achieving the sales plan and/or comp sales goals.
• Help recruit, develop, and retain a collaborative, passionate team to run your store alongside you.
• Promote new products and engage customers through promotions, social media, and benefits like BOPIS and curbside pickup.
• Provide leadership for an operationally sound store with balance of ops, delegation, and customer-first selling practices.
• Monitor shrink, payroll hours, and associate schedules.
• Collaborate with retail leadership and HQ on trends and customer feedback.
• Run sales reports and use data to guide your strategy to hit sales targets.
• Merchandise the store using planograms and launch promos on time.
• Develop a high-performing, customer-focused team in partnership with your Store Manager.

Skills

communication

recruiting

operations

team development

time management

Education

High school diploma or GED

Job description

At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We're on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You're the store's #1 fan - you'll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you'll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you'll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you'll develop your team of loyal associates that are high-performing and customer-focused

What You'll Need

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds