Full Time and Part Time Night Auditor positions

OCI Hospitality; Fort Myers (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading property management company as a Night Auditor at Hyatt Place Fort Myers. This role involves providing exceptional guest service, managing guest accounts, and ensuring hotel operations run smoothly. Ideal candidates will have front desk experience and strong communication skills. Enjoy a dynamic work environment with opportunities for growth.

Qualifications

• Previous front desk hotel experience required.

Responsibilities

• Provide exceptional guest service and address inquiries.
• Register and process guests upon arrival and departure.
• Complete daily management operations reports.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Attention to Detail

Stress Management

Job description

Hyatt Place Fort Myers at the Forum

2600 Champion Ring Rd. Fort Myers, FL 33905

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company operating since 1978. Our properties across the country fly flags from Hilton, IHG, Choice, and Marriott.

We are seeking a Part-Time Night Auditor or Full-Time with some 3pm - 11pm shifts.

Note: The Night Audit position requires previous front desk hotel experience.

Essential Duties and Responsibilities

• Provide exceptional guest service and address all guest inquiries and concerns promptly.
• Register and process guests upon arrival and departure.
• Demonstrate telephone courtesy and professionalism.
• Listen attentively to guests and anticipate additional needs or concerns.
• Maintain a clean and professional appearance of public areas and hotel office.
• Use appropriate selling techniques to maximize revenue and occupancy.
• Complete daily management operations reports.
• Ensure all guest accounts are complete and accurate.
• Demonstrate a working knowledge of all hotel services and local area facilities.
• Comply with the hotel's standard operating procedures and policies.
• Assist in monitoring and upholding safety procedures for guests and staff.
• Support team members and other departments to enhance operational efficiency.
• Deliver amenities and general assistance to guests as requested.
• Perform additional responsibilities as assigned by leadership.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Salary: $15.25 - $17 per hour.