Full time

AstroHire; Elma (IA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

EAP

On-site gym

Relocation assistance

Life Insurance

401(k) plan

Job summary

Northwest Indian Treatment Center (NWITC) seeks a Director of Operations for its inpatient treatment center near the Pacific coast. The role reports to the Squaxin Island Tribe Director of Operations and oversees all residential program activities, staffing, budgets, and program plans in line with NWITC and tribal policies.

Responsibilities include staff development, policy implementation, and ensuring treatment and aftercare planning meet CARF and DOH standards, while integrating cultural

Qualifications

• Master’s Degree plus four years of management experience in behavioral health programs is required.
• Bachelor’s degree plus six years managing behavioral health programs is acceptable.
• Associate’s degree with eight years of management experience in CARF/JCHO-certified settings is also acceptable.
• High School Diploma with ten years in behavioral health program management is acceptable.

Responsibilities

• Establish policies and procedures and align them with the tribe's mission.
• Oversee budgeting, staffing, and program planning for NWITC Residential Program.
• Ensure compliance with CARF, DOH, and regulatory standards.
• Manage staff performance, training, and quality assurance.
• Maintain confidentiality and oversee incident reporting and safety.

Skills

Leadership

Budgeting

Program management

Staff development

Education

Master's degree

Bachelor's degree in Human Services

Associate of Arts in Human Services

High School Diploma

Job description

Director of Operations, Inpatient Treatment Center (Work near Pacific Ocean)

Elma, United States | Posted on 12/10/2025

THE FACILITY

Northwest Indian Treatment Center (NWITC), which opened in 1994, provides residential alcohol and drug treatment to a primarily Native American population from Washington, Oregon, and Idaho. In 2024, NWITC admitted approximately 45-55 new patients per quarter.

NWITC received national accreditation by CARF in January 1998 and is recognized as one of the best residential programs in the country.

JOB SUMMARY:

As NWITC Director, this position reports to the Squaxin Island Tribe Director of Operations. This position plans, directs, and administers all the activities of the Northwest Indian Treatment Center Residential program. The position manages staff, develops and oversees budgets and program plans, and sets goals and objectives, all in support of NWITC and Squaxin Island Tribal policies.

Included in the expectations of the NWITC Director are activities that enhance relationships with referents; ensures excellence in treatment and aftercare planning, that the medical needs of patients are met and that case management and treatment meets appropriate WAC and CARF standards and NWITC policies; and incorporates feedback from referents, collateral providers, consultants and clinical supervision. Helps integrate cultural values and activities of South Puget Sound Tribes into treatment strategies.

The position involves interacting with external and internal providers as necessary and coordinating crisis management. This position is responsible for treatment planning, staffing, and consultation in the residential program.

The treatment center specializes in unresolved trauma and grief related to chronic relapse patterns. The services of chemical dependency professionals, augmented by a mental health counselor, and the services rendered by a psychiatric nurse practitioner are powerful components of treatment that help stabilize patients. DBT skills are also taught.

The center offers a wide variety of cultural activities and traditional/religious ceremonies, making it a natural place to heal . . body, mind, and soul. Spiritual leaders from around the Northwest participate: singers, storytellers, and basket makers. NWITC has a powerful Native Plants program and medicine gardens on the premises. There is a sweat lodge on-site; Shaker services are regularly held, and also the Pentecostal Church from Quinault comes. Fittingly, the center was given the spiritual name “D3WXbi Palil” meaning “Returning from the Dark, Deep Waters to the Light.”

• Establishes policies and procedures and integrates core values and the mission of Squaxin Island Tribe Northwest Indian Treatment Center into daily operations.
  
• Is accessible to persons served and personnel.
  
• Is responsible for gathering input needed for decision making from persons served, families, personnel, other tribes, and balancing the needs of persons served and other stakeholders. They are also responsible for managing program outcomes.
  
• Is responsible for maintaining a focus on persons served and families.
  
• Is responsible for an organized system of information management that is analyzed and used for program maintenance and development, meets the needs of persons served, and ensures information flows to appropriate parties.
  
• Ensures the administration and operation of the Northwest Indian Treatment Center Program comply with the laws, licenses, permits, regulations, and standards as applicable to the Northwest Indian Treatment Center program and the Squaxin Island Tribe;
  
• Establishes a strategic plan with mission philosophy, goals, and objectives for the Northwest Indian Treatment Center program and assumes responsibility for the accomplishment of the strategic plan and the annual reports.
  
• Assure conditions that ensure the health and safety of patients and staff;
  
• Provide staff, management, and supervision of personnel and resources sufficient for operation and maintenance;
  
• Provide an annual report for the Northwest Indian Treatment Center Residential Program;
  
• Develop an annual budget for the Northwest Indian Treatment Center Residential Program and ensure that operations are within the parameters of the approved budget;
  
• Has a working knowledge of programs and collaborates with the Squaxin Island Tribal Council, Executive Director, and other administrative personnel, relevant to program operations;
  
• Ensures the organization complies with insurance and risk management requirements and recommendations;
  
• Develop an accessible policy;
  
• Develop a policy of corporate compliance to meet the standards of regulatory organizations;
  
• Develops goals and objectives for the department.
  
• Manages staff and resources of the Tribe, develops policy, and implements procedures to carry out treatment programs and services.
  
• Evaluates, trains, coaches, and directs subordinate managers, supervisors, and staff. Disciplines staff, reviews grievances, and takes appropriate corrective action.
  
• Responsible for the assignment and organization of work within the department.
  
• Develops projects and programs that meet the needs of the Tribe and referents.
  
• Ensures appropriate case management for patients and meets NWITC policies and procedures, DOH, DASA, and CARF standards.
  
• Teaches new staff to function in the program to meet WAC and CARF requirements, meet NWITC policies, and interact constructively with peers, other employees, patients, and other organizations. Incorporates quality assurance feedback into corrective action plans and employee feedback.
  
• Maintains confidentiality regarding patient/client information.
  
• Responsibilities include the implementation of health and safety policies and procedures.
  

SUPERVISORYRESPONSIBILITIES: This position requires supervising all Northwest Indian Treatment Center staff.

QUALIFICATIONS:

Toperform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below are representativeof the knowledge, skill, and/or ability required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essentialfunctions of the job.

The successful applicant must have:

• Valid driver’s license and be able totransport patients. Must be insured by the Tribe’s insurance carrier.
  
• This position requires compliance with the Squaxin Island Tribe’s Drug Free Workplace Policy and falls within the higherlevel of random testing as defined by the policy.
  
• Experience working in an area of humanservices with Native American patients preferred.
  
• This position is the safety officercoordinating with the maintenance person and the EOC manager.
  

EDUCATIONand/or EXPERIENCE: (Multiple ways to qualify your experience for this position.)

• Master’s Degree and four years ofmanagement experience, including four years in managing behavioral healthprograms, such as residential programs, within an organization certified byJCHO or CARF. Experience providing services to patients with co-occurringdisorders is required. Experience with adult patients is required. OR
  
• Bachelor’s degree in a human servicearea and six years of experience managing behavioral health programs, includingresidential programs, in an organization certified by JCHO or CARF. Experienceproviding services to patients with co-occurring disorders is required.Experience with adult patients is required. OR
  
• Associate of Arts Degree in a human service area and eight yearsof experience managing behavioral health programs, including residentialprograms, in an organization certified by JCHO or CARF. Experience providingservices to patients with co-occurring disorders is required. Experience withadult patients is required. OR
  
• HighSchool Diploma and ten years of experience managing behavioral health programs,including residential programs, in an organization certified by JCHO or CARF.
  

LANGUAGESKILLS:

Ability toread, analyze, and interpret common scientific and technical journals,financial reports, and legal documents. Ability to respond to common inquiriesand complaints from customers, regulatory agencies, or members of the businesscommunity. Ability to write speeches and articles for publications that conformto a prescribed style and format. Ability to effectively present information totop management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to apply advanced mathematical concepts suchas probability and statistical inference, and fundamentals of plane and solidgeometry or trigonometry. Ability to apply concepts such as fractions,percentages, ratios, and proportions to practical situations.

CERTIFICATES,LICENSES, REGISTRATIONS:

Must meet the Washington StateDepartment of Health requirements for a certified chemical dependencyprofessional or be eligible for certification. Certification must be currentand in good standing, without any limitations imposed by the Department ofHealth; must not be under investigation by the Department of Health at the timeof application. TB test, CPR, and First Aid course required. Must have a valid WashingtonState driver's License and be insurable under the Tribe’s plan. Mustsuccessfully pass a background check.

• EAP - Employee Assistance Program (Free & Confidential)
  
• Life Insurance plan options - The Hartford & AFLAC
  

Certain circumstances: Relocation and home-finding assistance may be available.

• One-time financial assistance for relocation is available.
  
• Referrals to a local or nearby city Home/ Apartment finding service
  
• Guided tour/ summary of geography and area services.
  
• Investment to pursue or finalize industry certifications.
  

More than just insurance

We understand that a great job offers more than just a paycheck. Our benefits package is designed to support you and your family in every

aspect of life, from your daily wellness to your long-term financial security.

Caring for Your Well-being

• Employee Assistance Program (EAP): Our EAP is here to help you navigate life's challenges. Including confidential financial counseling,
  legal consultation, end-of-life planning support, and more.
• Health and Fitness: Stay active and healthy with complimentary 24/7 access to our on-site gym. Employees can also take
  advantage of free admission to the community swimming pool; guests are welcome for just $3 per person.
• Parental Leave: We support new parents with 12 weeks of unpaid leave for birth, foster or adoption, giving you the time you need to welcome a new family member.
  

Financial and Future Security

• Insurance: Your peace of mind is essential. That's why we cover 100% of employee insurance premiums and offerreduced rates for dependents. SIT also provides up to $100,000 in life insurance benefits.
  
• Retirement: We're invested in your future. Our 401 (k) plan includes employer-paid contributions, with no matching required on your part. We want to help you build your retirement savings from day one.