Full-Stack Software Engineer, Internal Services

Serve Robotics; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Serve Robotics in the United States is hiring a Full-Stack Software Engineer, Internal Services to build and improve internal deployment tooling, enabling safe, rapid ship of robot software at fleet scale.

You will own frontend, backend, cloud infra, and embedded software, collaborating with engineering, QA, and operations to deliver reliable, observable deployments and thoughtful code reviews in a fast-moving, ownership-driven environment.

Qualifications

• 5+ years of software engineering experience with ownership of production systems or internal tools
• Strong backend experience with Node.js or TypeScript
• Strong frontend experience with TypeScript and a modern web framework (Vue preferred) or React
• Experience with cloud platforms GCP
• Ability to own end-to-end software projects and collaborate across teams
• Strong communication and code-review skills
• Experience with CI/CD workflows and testing practices

Responsibilities

• Build, test, and maintain internal web services and UIs supporting release workflows for engineering, QA, and operations
• Focus on frontend, backend, cloud infra, and embedded software
• Collaborate across teams for the full software lifecycle: design, implement, test, deploy, operate
• Improve observability, including logs and metrics, to monitor rollout health
• Strengthen release safety and governance through testing, audits, and access controls
• Provide thoughtful feedback and maintain high code quality in production systems

Skills

Node.js

TypeScript

Vue.js

GCP

Ownership

Testing

CI/CD

Communication

Code reviews

Tools

GitHub Actions

Job description

EY Entrepreneur Of The Year® 2025 Bay Area Award Winner 2025

Fast Company 15 Tech Startups to Watch 2022

Fast Company Innovation by Design Awards Honorable Mention 2022

TED Conference Featured Talk 2020

Fast Company Innovation by Design Awards Honorable Mention (Mobility) 2019

Our mission

Serve is delivering a sustainable future, designed to center peopleand our communities. Our team is founded by serial entrepreneurs
and veteran leaders in robotics and artificial intelligence.

Our values

Empower people

We serve our neighborhoods and support local businesses. We go beyond self interest, always taking our community into account. We empower each other with trust and autonomy, because we think that’s the best way to solve the big problems and to build a sustainable future.

Be passionate, be authentic, be kind

We are mission driven. We value each other and our community. We celebrate milestones and moments, both at Serve and in our personal life.

Both to our customers or to each other! We exceed customer expectations. We bring joy to our work and to our neighborhoods.

A letter from the CEO A l e t t e r f r o m t h e C E O

Serve started with an insight: that delivery could be smarter, kinder, safer, and more in sync with how we live now. What if delivery didn’t mean more cars, more noise, more stress?

So we built something small, quiet, thoughtful. A robot that rolls at walking speed, waits its turn at crosswalks, and fits into the rhythm of everyday life. It has 98% less emissions, 90% less weight, and 99% less kinetic energy than a car.

Robots are not the future. They’re right here, right now!

Roll with us

What to expect afterapplying

You’ll have a contact person at Serve for every step of your interview.

Full-Stack Software Engineer, Internal Services

Location

USA (remote)

Employment Type

Full time

Location Type

Remote

Department

Software

Compensation

The salary range listed in this posting is representative of the range of levels being considered for this position. Total compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance.

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

The Full-Stack Software Engineer, Internal Services builds and improves internal deployment tooling that helps Serve ship robot software safely, quickly, and at fleet scale.

Responsibilities

Build, test, and maintain internal web services and user interfaces that support software release workflows for engineering, QA, and operations teams.

Focused work on frontend, backend, cloud infrastructure and embedded software..

Collaborate with your teammates on the entire software lifecycle for internal services - design, implementation, testing, deployment and operations.

Add and improve observability across the deployment experience, including real-time status, logs, timelines, and audit trails that make it easier to understand rollout health and debug failures.

Strengthen CI/CD, automated testing, and release safety checks to improve confidence in deployment tooling and reduce operational risk.

Contribute to deployment governance features such as auditability, role-based access, and privileged action tracking.

High expectation on production quality clean, maintainable code and provide thoughtful PR feedback, including constructively challenging assumptions, identifying risks, and improving overall engineering quality.

Support production rollouts and release operations as needed, Participate in the oncall rotation for internal services.

Demonstrated experience delivering quality software with and without GenAl

Qualifications

5+ years of software engineering experience with meaningful ownership of production systems, internal tools, or other high-visibility software projects.

Strong backend experience with Node.js or TypeScript-based services.

Strong frontend experience with TypeScript and a modern web framework; Vue is preferred, but React experience is also acceptable.

Experience working with cloud platforms GCP perfered.

Hands-on experience designing, implementing, testing, and supporting production software with strong attention to reliability and maintainability.

Demonstrated ability to own a problem area end-to-end, work through ambiguity, and keep momentum on an important cross-functional project.

Strong communication and collaboration skills, including the ability to pair program regularly, work closely with stakeholders, and keep work moving when priorities shift.

Willingness to give candid, respectful technical feedback in code reviews and design discussions.

A practical, detail-oriented engineering mindset with strong testing instincts and careful consideration of downstream consequences.

What Makes you Stand Out

Experience with deployment systems, release tooling, feature flags, fleet management, or internal developer platforms.

Experience building or supporting CI/CD workflows, ideally with GitHub Actions or a similar system.

Experience with relevant product areas such as scheduling, observability, audit trails, access control, or rollout governance.

Experience with GCP, Terraform, Kubernetes, or related infrastructure used to operate internal platforms at scale.

Experience supporting software used by multiple internal personas, especially engineering, QA, and operations teams.

Experience improving test coverage, structured logging, metrics, or tracing in an operationally important system.

Comfort working in a fast-moving environment with a strong bias for action and an expectation of personal ownership.

*Please Note: The listed base salary range applies to candidates based in the US.

Compensation may vary depending on location, experience, and role alignment. We are open to qualified candidates working remotely in Canada: