Full Stack Engineer

Ajax; New York (NY); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Equity

Dental

Health insurance

Team culture

Job summary

Ajax in New York, New York, is building a time-tracking platform for legal professionals. This role centers on engineering work that ships features to predict client and write narratives, reducing manual effort.

You’ll join a tight-knit team, engage with GTM and Engineering, and work in person in NYC to learn from feedback and ship improvements.

The interview process is quick and in-office with dinner; pay is $180-230k base plus equity, with full dental and health benefits.

Job description

The problem Have you ever stood at engineering standup and struggled to recall what you did the previous day? Imagine that failure to precisely track your time results in either 1) your client firing you for overbilling or 2) working for free. Now imagine that you need to track your time in 1/10 hour (aka 6 minute) increments, and you needed to write a verbose description for every line item. That’s what 1.2 million attorneys confront every day.

How we solve it Ajax sits on customers’ computers and generates time entries for them. We predict their client and write the narrative, so all they do is review and release the entries into their billing system.

Metrics we’re proud of We want to work with people who care about our customers and understand the company’s success indicators. You won’t see these metrics reported in many JDs, but they’re how B2B startups are evaluated. We’ve fought hard to make them exceptional.

We strive to be the most customer-obsessed startup in the world. We work in-person in NYC 1) so that we can learn customer feedback directly from one another and 2) because we work hard, so we may as well be friends with each other.

Our founders, brothers Jack and Alex (yours truly), lead our Go-To-Market (GTM) and Engineering teams, respectively. Our goal is to keep our two teams as tightly coupled as possible for as long as possible: our teams sit next to each other, eat lunch together, and celebrate pilot wins together. Our GTM team contributes to backlog meetings and our engineers directly communicate with customers.

How we work, in practice

Before Ajax, I had never worked on an engineering team that answered customer support chats through Slack. We don’t ask our programmers to double as support much anymore, but that orientation remains.

Because an example is worth a thousand words, here’s a real sprint we had in November:

During a pilot with an important firm, the GTM team noticed that activation was low

We pulled some data from Posthog and Metabase and came up with a hypothesis: these users were the fastest billers we’ve ever seen, and Ajax’s entries weren’t ready for them in time

Siyou restructured our React FE to show a Domino’s pizza style “entry in progress” tracker, assuring nervous billers that their work was indeed captured

Alex issued a native app update for our Flutter app that captured data more quickly when users task switch

Roger optimized some gnarly python async code to bring our p99 entry latency from ~180s to ~120s.

We won the pilot!

Our Hiring Process: <1 week, <4 hours, guaranteed

Intro call with Alex

Project walk through over Zoom

In Office - 3 hours, then dinner with the team

What you get

$180-230 base + meaningful equity

Full dental, health, and a lot of fun

I like working here because we win a lot, we’re solving previously-intractable technical challenges, and at least once a week a customer tells me that our product is saving their life.

Location New York, New York, United States