Full Service Customer Advisor - Monroe Ave/Pittsford

Dunn Tire & Auto; City of Rochester (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Health & Dental Insurance

401(k) Retirement Plan with Company

Paid Time Off

Paid Holidays

Employee Discounts

Training Opportunities

Job summary

Dunn Tire & Auto in Rochester, NY is seeking a Customer Sales Advisor to be the first point of contact for customers choosing tires and services. You will deliver an exceptional customer experience while helping drive sales and ensure smooth shop operations.

Ideal candidates have 1–3 years in sales or customer service, strong communication skills, and the ability to multitask in a fast-paced team environment. A valid driver's license and basic computer proficiency with POS systems are required.

Qualifications

• 1-3 years of sales, retail, or customer service experience (automotive experience is a plus).
• Strong communication and interpersonal skills with the ability to build trust with customers.
• Ability to multitask and work efficiently in a fast-paced, team-oriented environment.
• Basic computer proficiency with experience using point-of-sale systems (or willingness to learn).
• A valid driver's license.

Responsibilities

• Assist customers in choosing the right tires and auto services
• Educate customers on pricing, warranties, and product benefits
• Collaborate with technicians and service teams to ensure smooth operations
• Handle customer inquiries and concerns professionally

Skills

Customer service

Sales

Communication

Teamwork

Driver's license

POS systems

Tools

POS systems

Job description

At Dunn Tire & Auto, customers rely on us to provide the best solutions for their vehicles. As a Customer Sales Advisor, you will be the first point of contact, helping customers select the right tires and services while delivering an unexpected customer experience.

If you enjoy working with people, solving problems, and driving sales success, this is the perfect opportunity for you.

What You’ll Do

• Assist customers in choosing the right tires and auto services
• Educate customers on pricing, warranties, and product benefits
• Collaborate with technicians and service teams to ensure smooth operations
• Handle customer inquiries and concerns professionally

What Makes You a Great Fit

• 1-3 years of sales, retail, or customer service experience (automotive experience is a plus)
• Strong communication and interpersonal skills with the ability to build trust with customers
• Ability to multitask and work efficiently in a fast-paced, team-oriented environment
• Basic computer proficiency with experience using point-of-sale systems (or willingness to learn)
• A valid driver's license

Why Choose Dunn Tire & Auto?

Dunn Tire & Auto is a company that recognizes and rewards top performers. We provide ongoing training, career development, and growth opportunities to ensure our Customer Sales Advisors have the tools and knowledge to succeed. Whether you're looking to sharpen your sales skills, expand your automotive expertise, or advance into management, we support your career every step of the way.

What We Offer

• Competitive Pay: $18.00 - $24.00 per hour
• Health & Dental Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (Vacation & Sick Time)
• Paid Holidays (New Year's, Thanksgiving, Christmas, and more)
• Employee Discounts on Tires & Automotive Services
• Career Growth & Training Opportunities