Fulfilment & Replenishment Operations Team Leader 1A

IKEA; Perryville (MD); On-site; USD 63,000 - 91,000; Full time

Job summary

IKEA in the United States is seeking a warehouse operations lead to supervise and develop teams handling receiving, storage, picking and dispatching, with a focus on cost-efficient delivery and high service levels.

The role emphasizes coaching, KPI monitoring, and driving improvements across central fulfilment activities to meet seasonal demand and customer lead times.

Responsibilities

• Lead, coach and develop co-workers responsible to receive, replenish, store, pick and dispatch goods within the agreed time and in the agreed quality with the lowest possible C/DC operational costs.
• Support high performing daily operations connected to the assigned central fulfilment unit, monitoring KPIs with a focus on quality at the lowest possible cost.
• Secure efficiency and implement improvements to reach excellence in execution and exceed customer expectations.
• Contribute to warehouse operations goals, drive local plans/projects, and analyze workload to secure daily volume handling and seasonal fluctuation needs.
• Contribute to people, shift and equipment planning based on volume forecast to secure capacities and meet goods availability and lead times.
• Increase efficiency and strive for excellence of running C/DC operations to reduce cost, improve productivity and work spirit.

Job description

Why we will love you

You care about making a positive impact. A warehouse job at IKEA is so much more than moving things from A to B. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.

You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.

JOB TYPE – Salary Exempt - Benefit eligible

SHIFT & HOURS: 1A Sun-Wed 5am to 3:30pm

PAY - Pay range for this role is between $63,215 and $90,714

The anticipated posting closing date is on or around 9/16

What you'll be doing day to day

• Lead, coach and develop co-workers responsible to receive, replenish, store, pick and dispatch goods within the agreed time and in the agreed quality with the lowest possible C/DC operational costs, keeping the customer in focus and the total supply chain in mind.
• Support high performing daily operations connected to the assigned central fulfilment unit, as well as make sure that all departmental KPIs are monitored, with a focus on quality in all touchpoints for the lowest possible cost.
• Secure efficiency and implement improvements throughout the operations to reach excellence in execution and exceed customer expectations.
• Contribute to the overall warehouse operations goals setting, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal fluctuation needs.
• Contribute to people, shift and equipment planning based on volume forecast with Mid-term Plan (MTP) and Short-Term Plan (STP) to secure operational capacities and activities to meet goods availability, as well as short and stable customer lead-times.
• Contribute to increase efficiency and strive for excellence of running C/DC operations to reduce cost, improve productivity and work spirit, keeping total supply chain in mind.

Our team within IKEA

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!