Fulfillment Technology Integration Lead

AnewHealth; Cleveland (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Paid holidays

Job summary

AnewHealth is seeking a Fulfillment Technology Integration Lead in Cleveland, Ohio. The role is crucial in managing fulfillment technology projects, ensuring specifications are met, and optimizing resources. Candidates should have over 5 years of experience in automated pharmacy fulfillment, with strong project management skills.

The position requires a high school diploma/GED and expertise in prescription fulfillment processing. A comprehensive benefits package is available, including health insurance and retirement plans.

Qualifications

• 5+ years of progressive experience in automated pharmacy fulfillment, particularly in a Coreflex-enabled environment.
• Extensive prescription fulfillment experience in most aspects of technical processing.
• Broad knowledge of frontend prescription processing and its impact on fulfillment requirements.

Responsibilities

• Manage fulfillment technology/pharmacy automation projects with adherence to project timelines and budgets.
• Coordinate with internal and external stakeholders to optimize resources for efficient and effective delivery of results.
• Achieve each project’s ROI as expressed in budgets and project charters.

Skills

Microsoft Excel

Pharmacy Management Systems aptitude

Prescription fulfillment processing

Ability to specify hardware and software project requirements

Project management

Customer service and internal client orientation

Education

High school diploma/GED

Job description

Job Details

The Fulfillment Technology Integration Lead is responsible for ensuring fulfillment projects, particularly related to process and software enhancements, are properly specified with broad buy‑in and approval. The lead will support the project manager and coordinator for requirements gathering, quotation, contracting and go‑live efforts between fulfillment operations, technology, vendors and facilities. Optimization of all resources and minimization of client and patient risks are critical deliverables. Adherence to project budgets, timelines and expected KPI impacts are also part of the expectations. During periods of high project demand, internal and external related resources will be allocated and held accountable for supporting fulfillment project execution. This individual will help identify key dotted‑line resource requirements and required expertise to make our fulfillment projects successful.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Responsibilities

• Manage fulfillment technology/pharmacy automation projects with adherence to project timelines and budgets
• Coordinate with internal and external stakeholders to optimize resources for efficient and effective delivery of results
• Develop timely and thorough development of requirements expressing the desired operational and quality impacts
• Obtain organizational alignment and buy‑in on fulfillment changes
• Achieve each project’s ROI as expressed in budgets and project charters
• Implement projects and create go‑live processes and resources
• Embody AnewHealth’s Core Values in all communications and interactions
• Other duties as assigned

Qualifications

Education

• High school diploma/GED required

Experience

• 5+ years of progressive experience in automated pharmacy fulfillment, particularly in a Coreflex‑enabled environment
• Extensive prescription fulfillment experience in most aspects of technical processing
• Broad knowledge of frontend prescription processing and its impact on fulfillment requirements, particularly NDC selection and adjudication
• Hands‑on prescription fulfillment and leadership experience

Skills & Abilities

• Microsoft Excel
• Pharmacy Management Systems aptitude
• Prescription fulfillment processing
• Ability to specify hardware and software project requirements
• Project management
• Customer service and internal client orientation

Physical/Mental Demands

This position is administrative in nature and will present physical demands requisite to a position requiring hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be necessary to work extended hours as needed.

Schedule

This is a full‑time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad‑hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Travel

Travel may be heavy at times with up to 2 successive weeks out‑of‑office for project go‑live leadership. Overall travel is expected to be 30% annually.

Benefits

AnewHealth offers a comprehensive benefit package for full‑time employees that includes medical/dental/vision, flexible spending, company‑paid life insurance and short‑term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

Equal Employment Opportunity

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self‑identify when applying. Local applicants are encouraged to apply. We maintain a drug‑free work environment. Applicants must be eligible to work in this country.