Fulfillment Supervisor

Staples, Inc.; Shelton (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

Staples, Inc. in Shelton, CT is seeking a Part-Time Fulfillment Supervisor to lead daily fulfillment and last mile delivery operations in-store. The role oversees receiving, unloading, sorting, staging, and dispatch preparation to ensure timely carrier pickup.

You will coach associates, manage workflow, and maintain safety, accuracy, and productivity in a fast-paced retail setting. This position requires flexibility to work 5am–9am on a daily basis and availability 5 days per week, with weekends

Qualifications

• Flexible schedule based on store needs and weekend availability.
• Ability to lead and supervise a team in a fast-paced environment.
• Understanding of warehouse logistics and retail operations.
• Experience coaching and developing associates on processes and safety.
• Ability to lift up to 70 lbs and handle items up to 150 lbs with assistance.
• Experience using pallet jacks and operating in a store fulfillment setting.

Responsibilities

• Lead daily fulfillment operations, ensuring packages are received, sorted, staged, and prepared for carrier pickup on schedule.
• Supervise unloading and processing of freight shipments while maintaining safety and standards.
• Train, coach, and develop associates on fulfillment processes and safety procedures.
• Coordinate workflow and labor priorities to support volume, dispatch readiness, and service needs.
• Monitor packaging, inventory accuracy, and chain-of-custody processes.
• Maintain organized, safe staging, storage, and dispatch areas.
• Troubleshoot operational issues and resolve discrepancies and bottlenecks.
• Collaborate with store staff, carriers, and delivery providers to foster teamwork.
• Ensure compliance with procedures and monitor productivity and efficiency.
• Perform additional duties such as assisting customers with shipping and stocking as needed.

Skills

Flexible schedule

Team leadership

Warehouse logistics

Coaching & supervision

Multitasking

Lifts 70 lbs

Pallet jack operation

Job description

Part Time Shift: Shift: 5am-9am daily. Must be available 5 days per week (weekends possible)

Fulfillment Supervisors lead daily fulfillment and last mile delivery operations within the store, overseeing the receiving, unloading, sorting, staging, and dispatch preparation of packages to support accurate and timely carrier pickup and delivery.

This role coordinates workflow, maintains operational standards, and supports associates in a fast-paced environment where safety, accuracy, organization, and productivity are essential. Fulfillment Supervisors promote accountability, teamwork, and continuous improvement to support safe, accurate, and efficient fulfillment operations.

Fulfillment Operations & Team Leadership

• Lead daily fulfillment operations, ensuring packages are received, sorted, staged, and prepared for carrier pickup accurately and on schedule
• Supervise the unloading and processing of freight shipments while maintaining safety and operational standards
• Train, coach, and develop associates on fulfillment processes, safety procedures, and operational expectations
• Coordinate workflow and labor priorities to support package volume, dispatch readiness, and service needs
• Monitor package handling, scanning, inventory accuracy, and chain-of-custody processes
• Maintain organized, safe, and efficient staging, storage, and dispatch areas
• Troubleshoot operational challenges and resolve package discrepancies, inventory issues, and workflow bottlenecks
• Partner effectively with associates, store leaders, carriers, and delivery providers to support a collaborative, team-oriented environment
• Ensure compliance with operational, safety, security, and package handling procedures
• Monitor team productivity and identify opportunities to improve efficiency and execution
• Be flexible to perform other duties as assigned (assist customers with shipping, stock shelves, etc.)
  

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Ability to build a team-oriented environment and work collaboratively with others to achieve shared goals
• Understanding of warehouse logistics and retail operations
• Experience leading, coaching, and supervising a team
• Ability to manage multiple priorities effectively with limited or no supervision
• Ability to lift up to 70 lbs independently and handle items up to 150 lbs using a team lift or mechanical assistance
• Ability to use a pallet jack, climb ladders, and stand or walk continuously
• Ability to work cooperatively in a fast-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity when handling packages, inventory, and business information
• Preferred but not required: key holder experience within a warehouse or retail environment

Shift: 5am-9am daily

Must be available 5 days per week (weekends possible)