Fulfillment Specialist: Safe, Fast Orders & Customer Care

Lowe's Companies, Inc.; Amarillo (TX); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Lowe's in Amarillo, TX is hiring a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with precision. You will use the Orders App, maintain clean staging areas, and support inventory accuracy while working with a team to meet daily goals.

The role requires basic computer and mobile tech experience, plus certification for powered equipment. Strong communication and customer service are essential in this fast-paced home improvement environment.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or to be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail technology

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Amarillo, TX is hiring a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with precision. You will use the Orders App, maintain clean staging areas, and support inventory accuracy while working with a team to meet daily goals.

The role requires basic computer and mobile tech experience, plus certification for powered equipment. Strong communication and customer service are essential in this fast-paced home improvement environment.