Fulfillment Specialist – Forklift & Order Picker Certified

Lowe's; Milan (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is hiring for a store associate role focused on accurate order fulfillment, safety certification, and customer service. You will pick, stage, and inspect orders, assist customers, and maintain equipment certifications as required.

The position emphasizes teamwork and safe, efficient operations in a retail environment. Ideal candidates have a basic computer and mobile tech fluency, a high school diploma or GED, and the willingness to obtain forklift and related certifications.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail technology usage

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is hiring for a store associate role focused on accurate order fulfillment, safety certification, and customer service. You will pick, stage, and inspect orders, assist customers, and maintain equipment certifications as required.

The position emphasizes teamwork and safe, efficient operations in a retail environment. Ideal candidates have a basic computer and mobile tech fluency, a high school diploma or GED, and the willingness to obtain forklift and related certifications.