Fulfillment Specialist — Forklift Certified & Customer‑First

Lowe's; Largo (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Lowe's in Largo, FL is seeking a Customer Fulfillment Associate to pick, stage, and fulfill customer orders while maintaining clean, organized staging areas. You will help customers by answering questions and connecting them with the right associates, and you will operate powered equipment with proper safety training.

The role requires basic computer and retail tech experience, plus certification in forklift/Order Picker equipment; high school diploma preferred.

Qualifications

• 6 months of experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Order fulfillment

Safety compliance

Teamwork

Education

High school diploma or GED

Tools

Forklift Certification

Job description

Lowe's in Largo, FL is seeking a Customer Fulfillment Associate to pick, stage, and fulfill customer orders while maintaining clean, organized staging areas. You will help customers by answering questions and connecting them with the right associates, and you will operate powered equipment with proper safety training.

The role requires basic computer and retail tech experience, plus certification in forklift/Order Picker equipment; high school diploma preferred.