Fulfillment Specialist: Forklift-Certified & Customer-Driven

Lowe's; Joplin (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe's is seeking a Fulfillment Associate in Joplin, MO to pick, stage, and fulfill customer orders with accuracy while keeping areas clean and safe. You will assist customers, answer questions, and connect them with the right associates as needed.

You will operate powered equipment with proper certification and support inventory accuracy through the Orders App, while adhering to safety protocols and reporting concerns promptly. A positive, collaborative attitude is essential.

Qualifications

• 6 months of computer use (inputting, accessing, modifying, or outputting information).
• 6 months of experience with common retail technology (smartphones, tablets).
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by helping customers and guiding them to the right associates.
• Operate and maintain powered equipment certification and follow safety rules.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete audits, follow-ups, and locker management; report safety or theft concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May perform additional duties to support the business.

Skills

Computer basics

Retail devices

Forklift certification

Education

High school diploma or GED

Job description

Lowe's is seeking a Fulfillment Associate in Joplin, MO to pick, stage, and fulfill customer orders with accuracy while keeping areas clean and safe. You will assist customers, answer questions, and connect them with the right associates as needed.

You will operate powered equipment with proper certification and support inventory accuracy through the Orders App, while adhering to safety protocols and reporting concerns promptly. A positive, collaborative attitude is essential.