Fulfillment Pro: Forklift & Order Picker Certified

Lowe's; Sullivan (MO); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Lowe’s in Sullivan, MO is seeking a customer-focused associate to support order fulfillment and in-store service. You will pick, stage, inspect, and promptly fulfill customer orders, while keeping the staging area clean and safe for teammates and customers.

You will also operate safety-certified equipment and help customers find high-quality items. Reliable communication and teamwork are essential as you validate orders, answer questions, and connect customers with the right associates.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience with common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service mindset

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s in Sullivan, MO is seeking a customer-focused associate to support order fulfillment and in-store service. You will pick, stage, inspect, and promptly fulfill customer orders, while keeping the staging area clean and safe for teammates and customers.

You will also operate safety-certified equipment and help customers find high-quality items. Reliable communication and teamwork are essential as you validate orders, answer questions, and connect customers with the right associates.