Fulfillment Specialist - Forklift Certified

Lowe's Home Centers, LLC; Flower Mound (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

Lowe's Home Centers, LLC in Flower Mound, TX is seeking a frontline associate focused on accurate order fulfillment and outstanding customer service. You will pick, stage, and inspect orders, ensure safety, and maintain clean staging areas while collaborating with team members.

The role requires experience with computer and retail tech, plus certification for powered equipment, with on-the-job training available for any missing certifications.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail technology usage

Powered Equipment Certification

Education

High school diploma or GED

Job description

Lowe's Home Centers, LLC in Flower Mound, TX is seeking a frontline associate focused on accurate order fulfillment and outstanding customer service. You will pick, stage, and inspect orders, ensure safety, and maintain clean staging areas while collaborating with team members.

The role requires experience with computer and retail tech, plus certification for powered equipment, with on-the-job training available for any missing certifications.