Fulfillment Specialist — Certified Forklift Operator

Lowe's; Salem (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company match

Paid time off

Job summary

Lowe's is hiring for a warehouse associate in Salem, VA. You will pick, stage, inspect, and fulfill customer orders with accuracy and safety, while delivering excellent service and guiding customers to the right associates.

You will operate certified equipment and support inventory accuracy in a fast-paced retail environment. Qualified candidates have at least 6 months of computer and retail tech experience, a high school diploma or GED, and readiness for equipment certification.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Forklift/Order Picker/Narrow Aisle Reach Truck certification required (obtain if not certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintain SIMS compliance, and work with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Achieve daily duties with a customer-first mindset and strong communication and teamwork.

Skills

Computer literacy

Retail technology experience

Customer service

Teamwork

Education

High school diploma or GED

Tools

Powered equipment certification

Job description

Lowe's is hiring for a warehouse associate in Salem, VA. You will pick, stage, inspect, and fulfill customer orders with accuracy and safety, while delivering excellent service and guiding customers to the right associates.

You will operate certified equipment and support inventory accuracy in a fast-paced retail environment. Qualified candidates have at least 6 months of computer and retail tech experience, a high school diploma or GED, and readiness for equipment certification.