Fulfillment Specialist — Certified Forklift Operator

Lowe's; Bethel Park (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is hiring for roles involving picking, staging, and fulfilling customer orders with a focus on accuracy and safety. The position requires operating powered equipment and delivering high-quality service by guiding customers to the right associates when needed.

Qualified candidates will have basic computer skills, familiarity with retail tech, and the ability to maintain inventory accuracy. A high school diploma or GED is preferred, with experience in customer service or product fulfillment

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered equipment certification: Counterbalance forklift, order picker, and narrow aisle reach truck (required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 months of retail experience preferred.
• 6 months of experience in a customer service or product fulfillment role at a home improvement or hardware retailer in related department.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech familiarity

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is hiring for roles involving picking, staging, and fulfilling customer orders with a focus on accuracy and safety. The position requires operating powered equipment and delivering high-quality service by guiding customers to the right associates when needed.

Qualified candidates will have basic computer skills, familiarity with retail tech, and the ability to maintain inventory accuracy. A high school diploma or GED is preferred, with experience in customer service or product fulfillment