Fulfillment Specialist

Pela; Mesa (AZ); On-site; USD 25,000 - 28,000; Full time

Job summary

Pela is seeking a proactive Fulfillment Specialist in Mesa, AZ to support order fulfillment operations. You will ensure timely, accurate shipments, maintain inventory records, and drive sustainable warehouse practices in a fast-paced, eco-conscious facility.

Responsibilities include labeling, packing, order processing, PO reconciliation, and warehouse organization. The role requires independence, teamwork, and a commitment to Pela's environmental goals.

Qualifications

• Familiar with domestic and international shipping.
• Proficiency in Google Suite and shipping/inventory systems.
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and accuracy.
• Able to lift up to 50 lbs and stand for extended periods.
• Self-motivated and able to work independently.

Responsibilities

• Assist in creating shipping labels, packing slips, and documents.
• Pick and process orders accurately following fulfillment standards.
• Monitor order exceptions and perform PO reconciliations.
• Ensure accurate PO receiving and shipping reconciliation.
• Maintain efficient warehouse layout and stock control.
• Support inventory counts and receiving processes.
• Keep warehouse clean and safe, promote Pela's sustainability.

Skills

Shipping experience

Inventory management

Google Suite

ShipHero

Organizational skills

Time management

Detail orientation

Independent work

Tools

ShipHero

Job description

At Open Mind Developments, we are the creators of Pela Case - the world's first compostable phone case, and Lomi, a smart home composter that's revolutionizing waste. We're on a mission to leave the planet better than we found it, and our new U.S.-based facility will bring us one step closer to localized, sustainable manufacturing and fulfillment.

The Opportunity:

We are seeking a proactive and organized Fulfillment Specialist to support order fulfillment operations. This role ensures all inbound and outbound shipments are completed in a timely, accurate and cost-effective manner while maintaining accurate inventory records and effective stock management. You will help drive continuous improvement in a fast-paced, environmentally conscious workplace. In this position you will be proficient in shipping and warehousing practices, while being a self-starter who thrives in an environment of continuous improvement and problem-solving. Meeting deadlines and delivering on promises nurtures your soul.

Key Responsibilities:

• Assist in creating shipping labels, packing slips, and organizing documentation.
• Pick and process orders accurately and quickly following company's fulfillment standards.
• Monitor and address order exceptions and perform purchase order reconciliations.
• Ensure accurate PO receiving and shipping reconciliation.
• Coordinate and maintain an efficient warehouse layout to streamline operations.
• Assist with inventory counts, perform stock reconciliation, and assist in receiving inventory.
• Support the organization and cleanliness of the warehouse, including sweeping, garbage disposal, and stock placement.
• Ensure compliance with safety regulations and promote a safe working environment.
• Promote and uphold Pela's commitment to quality, environmental responsibility, and safe practices.

Qualifications & Skills:

• You are familiar with domestic and international shipping
• Proficiency in Google Suite and shipping/inventory systems like ShipHero (or comparable platforms).
• Excellent organizational and time management skills.
• Analytical mindset with attention to detail and accuracy.
• Self-motivated, able to work independently and take initiative.
• Comfortable lifting up to 50 lbs and working on your feet for extended periods.
• Collaborative, team-oriented attitude with a strong commitment to green manufacturing and sustainability.
• Thrives in a fast-paced environment with shifting priorities.

Shift Time Available:

Sunday - Thursday: 7:30am-4:00pm

Commitment to Diversity:

Pela is committed to cultivating and preserving a company culture of diversity, equity, and inclusion. We know that we will grow and learn better with a diverse team. When recruiting for new members of our team, we welcome the unique contributions that you can bring in terms of your education, culture, ethnicity, race, sex, gender identity and expression, age, religion, and sexual orientation.

Compensation range - USD $18-$20/hour