Fulfillment Pro: Certified Forklift & Fast Order Picker

Lowe's; Winston-Salem (NC); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Lowe's is hiring a Retail Fulfillment Associate in Winston-Salem, NC. You will pick, stage, inspect, and fulfill customer orders accurately, using the Orders App and smart devices, while keeping areas clean and safe.

Responsibilities include assisting customers, answering questions, operating certified equipment, and maintaining inventory accuracy. A customer-first mindset and reliable teamwork are essential, with opportunities to grow in a fast-paced home improvement environment.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Safety awareness

Education

High school diploma or GED

Tools

Powered Equipment Certification (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck)

Job description

Lowe's is hiring a Retail Fulfillment Associate in Winston-Salem, NC. You will pick, stage, inspect, and fulfill customer orders accurately, using the Orders App and smart devices, while keeping areas clean and safe.

Responsibilities include assisting customers, answering questions, operating certified equipment, and maintaining inventory accuracy. A customer-first mindset and reliable teamwork are essential, with opportunities to grow in a fast-paced home improvement environment.