Fulfillment Operations Specialist

Mozilla Corporation; Secaucus (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Excellent training program

Career growth opportunities

401k match

PTO 3 weeks

Medical, dental, and vision coverage

Job summary

Brilliant Earth seeks an Operations Assistant - Fulfillment in Secaucus, NJ to manage product entry, QA checks, and order readiness while supporting the customer care team in a fast-paced environment. You will contribute to accurate data entry and cross-team collaboration to ensure timely, high-quality deliveries.

The role emphasizes attention to detail, quick learning, and teamwork within a growing e-commerce jewelry company committed to responsible practices.

Qualifications

• A drive to exceed goals in a fast-paced environment.
• A meticulous approach with strong attention to detail and process.
• Clear and concise communication across vendors and teammates.
• Strong collaboration and teamwork to support operational goals.
• Ability to juggle multiple tasks efficiently in a high-volume setting.

Responsibilities

• Receive product and enter product details into internal system.
• Perform quality assurance checks on incoming and outgoing product.
• Review orders to ensure they are ready to ship to customers.
• Support customer care via phone and email for product-related escalations.
• Complete high-volume data entry with accuracy within set timeframes.
• Meet goals and targets as assigned by leadership.
• Collaborate with internal teams in a fast-paced environment with high attention to detail.

Skills

Drive to exceed goals

Attention to detail

Communication is key

Team collaboration

Multitasking

Job description

Brilliant Earth seeks an Operations Assistant - Fulfillment in Secaucus, NJ to manage product entry, QA checks, and order readiness while supporting the customer care team in a fast-paced environment. You will contribute to accurate data entry and cross-team collaboration to ensure timely, high-quality deliveries.

The role emphasizes attention to detail, quick learning, and teamwork within a growing e-commerce jewelry company committed to responsible practices.