Fulfillment Manager

Spee Dee Delivery Service, Inc.; Saint Cloud (MN); On-site; USD 70,000 - 92,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Paid Time Off

401(k) Plan

Quarterly Bonuses

Job summary

Spee Dee Delivery Service, Inc. in Saint Cloud, MN seeks a Fulfillment Manager to oversee the distribution center operations, scheduling, warehouse staff, and shipping/receiving to ensure efficient fulfillment.

This exempt salary position offers weekday hours from 7:00 AM, with starting pay between $70,000 and $92,000, depending on experience, education, and certifications. Responsibilities include performance analysis, safety compliance, and leading cross‑functional teams.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Business Management, Operations Management, Logistics or related field preferred.
• 3+ years of experience in distribution or transportation industry preferred.
• Must hold or obtain a valid forklift certification.
• Must hold a CDL Class A driver’s license OR successfully complete Company paid CDL training program.

Responsibilities

• Oversee the day-to-day operations of the fulfillment center, including scheduling, warehouse staff, and shipping and receiving.
• Measure productivity by analyzing performance data, financial data, and activity reports.
• Ensure customer complaints are investigated and resolved.
• Conduct performance evaluations that are timely and constructive.
• Collaborate with department heads to coordinate production, sales, record controls, and purchasing.
• Forecast peak delivery periods and issue appropriate work assignments.
• Monitor inventory levels, ensure stock availability, minimize costs, and meet compliance standards.
• Streamline logistics for cost-effectiveness and efficiency in warehouse operations.
• Ensure compliance with industry regulations, safety standards, and quality guidelines.
• Lead weekly meetings and communicate goals and assignments.
• Handle and participate in investigating employee concerns.
• Identify and elevate all operational concerns to appropriate management.
• Determine labor needs to meet production goals.
• Hire, train, discipline, and onboard new staff.

Skills

Shipping coordination

Communication skills

Analytical thinking

Leadership

Safety policies

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree in Business Management / Operations / Logistics (preferred)

Tools

Microsoft Office Suite

Forklift certification

CDL Class A license / training

Job description

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest.

Job Summary

The Fulfillment Manager will oversee and coordinate all essential functions of the distribution center and warehouse staff.

Hours and Wages

• Exempt salary position
• Monday-Friday 7:00AM start
• Starting wage: $70,000-$92,000 based on relevant years of experience, education, certifications, and comparison to other employees already in this role

Duties And Responsibilities

• Oversee the day-to-day operations of the fulfillment center, including scheduling, warehouse staff, and shipping and receiving
• Measure productivity by analyzing performance data, financial data, and activity reports
• Ensure customer complaints are investigated and resolved
• Conduct performance evaluations that are timely and constructive
• Collaborate with department heads to coordinate production, sales, record controls, and purchasing
• Forecast peak delivery periods and issue appropriate work assignments
• Monitor inventory levels, ensure stock availability, minimize costs, and meet compliance standards
• Streamline logistics for cost-effectiveness and efficiency in warehouse operations
• Ensure compliance with industry regulations, safety standards, and quality guidelines
• Lead weekly meetings and communicate goals and assignments
• Handle and participate in investigating employee concerns
• Identify and elevate all operational concerns to appropriate management
• Determine labor needs to meet production goals
• Hire, train, discipline, and onboard new staff
• Periodic travel may be required
• Perform other related duties as assigned

Skills And Abilities

• Ability to manage and coordinate a variety of shipping methods
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Thorough understanding of applicable federal, state, local and company safety policies
• Proficient with Microsoft Office Suite or related software

Education And Experience

• At least 21 years of age
• High school diploma or equivalent required
• Bachelor's degree in Business Management, Operations Management, Supply Chain Management, Logistics or related field preferred
• 3+ years of experience in distribution or transportation industry preferred
• Must hold or obtain a valid forklift certification
• Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program

Physical Requirements

• Ability to pass a DOT physical exam
• Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
• Ability to bend, lift, twist, carry, and slide freight in the warehouse
• Prolonged periods of sitting at a desk and working on a computer
• Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals

Benefits

• Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.

EEO and Aff

Spee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.

Salary: $70000 - $92000 per year