Fulfillment Line Leader

GSP Marketing Technologies; Madison (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

GSP Marketing Technologies is seeking a Fulfillment Line Leader to oversee the pull line, coordinate staff, and ensure accurate, timely order completions. The role involves on-floor leadership, setting work-hours, and maintaining communication with management.

Responsibilities include ensuring product quality, prioritizing tasks, and supporting other fulfillment activities as needed. Candidates should be comfortable with weekend shifts and overtime when required and capable of learning shipping

Qualifications

• Must be able to prioritize and manage time effectively.
• Highly organized and detail oriented with strong follow-up.
• Excellent verbal and written English communication skills.
• Willingness to work weekends and overtime when required.
• Ability to coordinate people and build an effective team.
• Thrives in a dynamic environment with shifting priorities.

Responsibilities

• Pull orders on the line and assist in setup and preparation of orders.
• Check accuracy and quality of products.
• Prioritize tasks and coordinate flow of work from pull line.
• Assign work-hours to specific orders to meet due dates.
• Pre-pull items to expedite the next day’s pull line.
• Provide status updates to managers on line progress.

Skills

Prioritization

Time management

Organization

Communication

Team leadership

Attention to detail

Team collaboration

Job description

Job Summary:

The Fulfillment Line Leader reports to the Fulfillment Supervisor. The Fulfillment Line leader is responsible for pulling orders, and assisting in the set-up and preparation of orders. The Fulfillment Line Leader will coordinate the flow of employees in the pull line, including assigning work-hours to specific orders. They are responsible to alert all potential disciplinary actions to Management. The Line leader may also be assigned to special projects.

Duties and Responsibilities:

• The Line Leader is also a Puller and therefore works on the floor at the front or end of the line
• Checks the accuracy and quality of products
• Able to prioritize tasks and coordinates flow of work from pull line
• Assigns work-hours to specific orders in order to meet due dates as well as assign tasks as necessary
• Pre-pulls items to expedite the next day's pull line
• Is able to keep track of pull line progress and provide status updates to managers
• Is able to learn the product, its shipping specifications and the preferences of each client
• Ensures timecards are accurate, complete, and collected on-time
• Is a great communicator and proactively informs the manager of any related issues and updates
• Assists in all areas of Fulfillment such as preparation, fabrication and shipping
• Leads by example by working hard and having positive interactions with other departments
• All other duties as requested, including supporting other departments

Requirements

Education and Experience:

• Previous experience in printing, fulfillment, or related field is preferred
• Familiar with shipping via UPS and FedEx
• Comfortable working on computers

Qualifications, Skills, Abilities and Competencies:

• Great at prioritization and time-management
• Highly organized and detail-oriented
• Self-motivating and self-managing
• Proficient English verbal and written communication skills
• Work scheduled mandatory weekends and overtime
• Able to coordinate people and build an effective team
• Thrive in dynamic work environment with rapidly changing priorities
• Manage large workloads, and maintain high quality and accuracy of work
• Meet deadlines and mitigate disruptions to work flow
• Work well on a team and contribute positively to GSP culture

Line leads available on 1st and 2nd shift, with shift differential for 2nd shift.