Fulfillment & Customer Experience Associate — Night Shift

DoorDash High Volume; Ypsilanti (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health benefits from day 1

Gym membership reimbursement

DashPass subscription

Paid time off

Paid sick leave

11 paid holidays

Parental leave

Job summary

DashMart is a DoorDash-owned in-store fulfillment role in Michigan, focusing on fast-paced warehouse operations. You will receive and stock inventory, pick and pack orders, and coordinate with Dashers to ensure timely delivery. Safety, teamwork, and frontline customer service are key.

Roles may include light food prep and helping with runner/dasher coordination. We offer a comprehensive benefits package for regular employees and opportunities for growth within the DoorDash network.

Qualifications

• Great communication skills, willing to learn, and problem solver.
• Thrives in a team environment with a variety of duties.
• Experience in retail, customer service, food/beverage, admin, healthcare or similar.
• Customer-facing experience and delight-oriented.
• Able to stand and perform warehouse duties, lift up to 50 lbs.
• Minimum high school diploma or GED; 18+ years old.

Responsibilities

• Inventory receiving and management: receive stock, rotate, and safeguard against loss.
• Pick, pack and sort: scan, pick and stage orders for Dashers.
• Delight customers: communicate via app for substitutions.
• Maintain warehouse safety and cleanliness per standards.
• Coordinate with Runners/Dashers; direct traffic and manage pallets.
• Assist in light food prep and prep of items for staging/delivery.

Skills

Communication skills

Team player

Customer facing

Willing to learn

Problem solving

Education

High school diploma or GED

Job description

DashMart is a DoorDash-owned in-store fulfillment role in Michigan, focusing on fast-paced warehouse operations. You will receive and stock inventory, pick and pack orders, and coordinate with Dashers to ensure timely delivery. Safety, teamwork, and frontline customer service are key.

Roles may include light food prep and helping with runner/dasher coordination. We offer a comprehensive benefits package for regular employees and opportunities for growth within the DoorDash network.