Fulfillment Center Supervisor (Outbound)

Parts Town; Pendergrass (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match

Paid time off

Job summary

Parts Town, LLC is seeking an Outbound Supervisor for our state-of-the-art fulfillment center in Georgia. You will oversee the daily outbound operations, leading the pick, pack, and shipping teams to ensure accurate and timely order fulfillment.

You will monitor performance, coach staff, enforce safety standards, and collaborate with other departments to optimize workflow and resolve issues. The role requires 2+ years in warehouse ops, including 1+ year in a leadership position, and proficiency

Qualifications

• High school diploma or GED required; associate degree or relevant coursework in supply chain or logistics is a plus.
• 2+ years of experience in warehouse operations with at least 1 year in a lead or supervisory role.
• Experience with WMS and RF scanning equipment.
• Strong organizational and problem-solving skills.
• Effective communication and leadership abilities; English proficiency.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of OSHA safety standards in warehouse operations.
• Ability to lift up to 50 lbs and stand/walk for extended periods.
• Shift availability: 8:00 AM–7:00 PM EST; outbound shift 10:00 AM–7:00 PM EST; Monday–Friday with occasional weekends.

Responsibilities

• Supervise and coordinate the activities of the pick, pack, and shipping teams to ensure timely and accurate order fulfillment.
• Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
• Ensure adherence to company policies, safety procedures, and quality control standards.
• Collaborate with warehouse leadership and other departments to optimize workflow and resolve operational issues.
• Maintain an organized and clean work environment in the picking area.
• Monitor and report on productivity, error rates, and order accuracy; implement corrective actions as needed.
• Assist in developing and implementing continuous improvement initiatives to increase efficiency.
• Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
• Investigate and resolve inventory discrepancies or order issues related to picking.
• Promote a positive, team-oriented culture and support employee engagement.

Skills

Leadership

Team supervision

Operational planning

English communication

Problem-solving

Education

High school diploma or GED

Associate degree or supply chain coursework

Tools

Warehouse Management System (WMS)

RF scanning equipment

Job description

Shift: Monday - Friday 10:00 AM - 7:00 PM

Relocation assistance is available!

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority . That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat -

The Job at a Glance

The Outbound Supervisor at our 538,450 square foot, state-of-the-art fulfillment center, is responsible for overseeing the daily operations of the outbound department within the warehouse. This role ensures that customer orders are accurately picked, packed, and prepared for shipment in a timely and efficient manner. The Outbound Supervisor leads a team of warehouse associates, enforces safety standards, and drives productivity to meet performance goals.

A Typical Day

• Supervise and coordinate the activities of the pick, pack, and shipping teams to ensure timely and accurate order fulfillment.
• Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
• Ensure adherence to company policies, safety procedures, and quality control standards.
• Collaborate with warehouse leadership and other departments (receiving, inventory, etc.) to optimize workflow and resolve operational issues.
• Maintain an organized and clean work environment in the picking area.
• Monitor and report on productivity, error rates, and order accuracy; implement corrective actions as needed.
• Assist in developing and implementing continuous improvement initiatives to increase efficiency.
• Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
• Investigate and resolve inventory discrepancies or order issues related to picking.
• Promote a positive, team-oriented culture and support employee engagement.

To Land This Opportunity

• High school diploma or GED required; associate degree or relevant coursework in supply chain or logistics is a plus.
• You have 2+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role.
• You have experience with warehouse management systems (WMS) and RF scanning equipment.
• Strong organizational and problem-solving skills.
• Effective communication and leadership abilities. You’re proficient in English (verbal and written).
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of OSHA safety standards and best practices in warehouse operations.
• You have the ability to lift up to 50 lbs. regularly and stand/walk for extended periods.
• Comfortable working in varying warehouse temperatures and conditions.
• Manual dexterity to operate warehouse equipment and tools.
• Experience with Lean or Six Sigma methodologies is helpful.
• You can work an 8 hour shift between the hours of 8:00 AM - 7:00 PM EST. (Outbound shift time will be 10:00 AM - 7:00 PM EST)
• You can work Monday - Friday and occasional weekends as needed

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The annual salary range for this role is based on including but not limited to qualifications, experience, equipment, and geographical location. Encompass is a pay for performance-company. In addition to base pay, some roles offer a bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.