Fulfillment Center Supervisor

Meghani World Inc.; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary and performance/in-

Medical, dental, and vision benefits

401(k) retirement plan

4½ Day Work Week

Discretionary Time Off (DTO)

Employee discounts for JBW and BREDA

Special gift for new hires

Job summary

Meghani World Inc. is seeking a hands-on Fulfillment Center Supervisor to own daily operations in our Dallas-area facility.

You will lead outbound shipping, receiving, inventory controls, and the fulfillment team, working alongside cross-functional partners to ensure timely order processing and accuracy. The role requires 3-5+ years in fulfillment or warehouse leadership, experience with NetSuite WMS, and a focus on building efficient processes that scale with growth.

Qualifications

• 3-5+ years in fulfillment center, warehouse, or small operations.
• Experience leading daily warehouse operations and frontline teams.
• Experience in eCommerce, wholesale, or retail fulfillment.

Responsibilities

• Lead daily fulfillment operations from wave creation to shipping execution.
• Manage carrier relationships (UPS, FedEx, USPS).
• Review shipping invoices and resolve discrepancies.
• Own inventory accuracy across physical and virtual locations (NetSuite).
• Manage bin locations and Unkitted to Finished Goods workflow.
• Prioritize inbound receipts based on sales demand.
• Oversee PO receiving, transfers, and warehouse organization.
• Manage returns across channels.
• Lead and develop warehouse associates with clear expectations.
• Maintain safe, organized, and compliant fulfillment environment.
• Serve as facility key holder for opening/closing and security.

Skills

Operational leadership

Team development

Logistics coordination

Vendor management

Analytical problem solving

Tools

NetSuite WMS

RF scanners

ShipStation

Job description

The Fulfillment Center Supervisor role at MEGHANI is a full-time, salaried position reporting to the Senior Director of Operations. In this role, you will own the day to day Operations of our fulfillment center, ensuring the seamless movement of product from dock to doorstep. This hands-on leadership role oversees outbound shipping, inventory accuracy, inbound receiving, returns processing, carrier management, and warehouse operations while leading and developing the fulfillment team. As the primary leader onsite, the Fulfillment Center Supervisor serves as the key holder and is responsible for the daily operation of the facility from open to close. The ideal candidate brings operational expertise, strong systems knowledge, and a passion for building efficient processes that support growth. This is a working supervisor role. The Fulfillment Center Supervisor is expected to work alongside the team across all fulfillment functions, including picking, packing, shipping, and receiving as needed.

What You’ll Do:

• Lead daily fulfillment operations, including wave creation, order releases, picking workflows, and shipping execution to ensure all orders meet service level expectations.
• Serve as the primary point of contact for all carrier relationships, including UPS, FedEx, and USPS.
• Assist with reviewing shipping invoices and identifying discrepancies, escalating issues to Operations leadership as needed.
• Own inventory accuracy across all physical and virtual locations within NetSuite, maintaining strong inventory controls and cycle count processes.
• Manage bin locations, inventory movements, and the complete "Unkitted to Finished Goods" workflow.
• Prioritize inbound receipts based on sales demand and inventory needs to maintain product availability.
• Oversee purchase order receiving, inventory transfers, and warehouse organization.
• Manage the complete returns process across web, retailer, and bulk channels, ensuring timely processing and resolution.
• Lead, coach, and develop warehouse associates while creating clear operational expectations and accountability.
• Maintain a safe, organized, and compliant fulfillment environment.
• Serve as the facility key holder and maintain responsibility for opening, closing, security, and the daily operation of the fulfillment center.

What You’ll Bring:

• 3-5+ years of fulfillment center, warehouse, or small operations.
• Experience leading daily warehouse operations and managing frontline teams.
• Experience in eCommerce, wholesale, or retail fulfillment operations.
• Hands-on experience with NetSuite WMS preferred, including RF scanners and ShipStation.
• Experience managing high volume returns operations; Happy Returns experience is a plus.
• Strong understanding of inventory management, cycle counts, and warehouse controls.
• Experience creating, documenting, and improving standard operating procedures.
• Vendor management experience, including carriers, packaging suppliers, and staffing partners.
• Analytical mindset with the ability to manage shipping costs, service levels, and operational performance.
• Strong organizational, communication, and problem solving skills.
• Ability to work in a fast paced environment while balancing strategic thinking with hands-on execution.

Nice To Haves:

• Bilingual proficiency in English and Spanish is strongly preferred.
• Experience supporting multiple brands or sales channels.
• Familiarity with continuous improvement methodologies.
• Experience implementing operational efficiencies or warehouse process improvements.

What You’ll Get:

• Competitive salary and performance incentives
• Medical, dental, and vision benefits
• 401(k) retirement plan
• 4½ Day Work Week
• Discretionary Time Off (DTO)
• Employee discounts for both JBW and BREDA brands
• Special gift for new hires

Welcome to MEGHANI, an independent timepiece company that believes in the power of time. MEGHANI is dedicated to surveying the relativity of individual and collective relationships within time and memory. Our commitment to exceptional design and storytelling is guided by this fundamental principle. The purpose of what we create is rooted in a deep history of timekeeping; now run by the third generation of family members, sibling duo Amir and Shabeena Meghani — MEGHANI is made up of a tight-knit team of individuals who run our two in house timepiece brands: BREDA & JBW. Welcome to our world.