Fulfillment Center Lead

Spreetail; Tacoma (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Health benefits

Vacation policy

Job summary

Spreetail is seeking a Team Lead to guide and develop our fulfillment team at our Tacoma, WA facility. You will set departmental expectations, foster teamwork, and ensure clear communication across shifts to maintain operational excellence.

You will mentor staff, monitor production metrics, and collaborate with center leadership to implement strategic plans that improve efficiency and safety. A hands-on leader who can adapt to evolving priorities is ideal.

Qualifications

• Experience leading fulfillment teams in inbound or outbound operations.
• Ability to mentor and develop staff to improve performance.
• Strong focus on safety and compliance in a fulfillment environment.

Responsibilities

• Recognize, mentor, and provide training to optimize performance and growth.
• Track production metrics and report insights to management for improvement.
• Assist FC managers with long-term operational planning and shift coverage.
• Arrive early and complete handoffs, reports, and timecard reviews.

Skills

Leadership

Team training

Data-driven decisions

Tools

Safety procedures

Job description

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com .

We are looking for a Team Lead. They will set and clarify departmental requirements and expectations while creating an environment of teamwork, collaboration, and open communication.

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com .

We are looking for a Team Lead. They will set and clarify departmental requirements and expectations while creating an environment of teamwork, collaboration, and open communication.

How you will achieve success:

• Recognize, mentor, and provide training and development to optimize performance, and create organizational depth and individual growth.
• Track production metrics, utilize data to develop strategies for continuous improvement and report to management.
• Perform other duties as assigned, rotate to other shifts/departments, and work extended hours and holidays as needed
• Expectation to arrive at least 30 minutes early and remain at least 30 minutes at end of shift to complete pass downs, reports, and timecard review

What experiences will help you in this role:

• Team member experience in either Inbound or Outbound fulfillment operations
• Understand safety procedures, ensure safe working practices, and document accidents/incidents timely.
• Drive results and approach obstacles proactively by prioritizing appropriately to meet deadlines.
• Assist the fulfillment center manager and area manager with the establishment of long-term operational strategic plans.

In an effort to MakeSpreetailBetter, wehirepeople that are aligned with our valuesand are passionate about pursuing ecommerce excellence.We believe the right person can learn what is needed tosucceedin their role, soweencouragejob applicants toapply even if you don't meet all the qualifications listed.Weare looking for diverse backgrounds and perspectives, so wedon’t require college degrees andwelcomenon-linear career paths.Ifthis role highlights your experience and gets you excited–

What you can expect from us:

We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.

We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package .

We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [e-mail].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.