Fulfillment Associate — Forklift Certified & Customer-Focused

Lowe's; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowe's Indianapolis is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time in a fast-paced home improvement environment.

You will deliver excellent service, validate orders, answer questions, and connect customers with the right associates while operating certified powered equipment and maintaining safety standards. Starting pay varies by location; benefits information is available.

Qualifications

• 6 months of experience using a computer
• 6 months of experience using common retail technology (smartphones/tablets)
• Forklift/Order Picker/Narrow Aisle Reach Truck certification required or to be obtained if not already certified

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time
• Deliver excellent service by validating orders and guiding customers to the right associates
• Operate and maintain certification for powered equipment while following safety requirements
• Support inventory accuracy and resolve short picks with leadership
• Complete administrative and readiness tasks and report safety or theft concerns promptly
• Maintain a customer-first mindset with strong communication and teamwork

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Forklift certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Indianapolis is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time in a fast-paced home improvement environment.

You will deliver excellent service, validate orders, answer questions, and connect customers with the right associates while operating certified powered equipment and maintaining safety standards. Starting pay varies by location; benefits information is available.