Fulfillment Associate: Equipment-Certified & Customer-First

Lowe's Companies, Inc.; Lee's Summit (MO); Hybrid; USD 22,000 - 29,000; Full time

Job summary

Lowe’s Companies, Inc. in Lee's Summit, MO is hiring a Fulfillment Associate to pick, stage, and fulfill customer orders while keeping staging areas clean and safe.

You will validate orders, assist customers by connecting them with the right associates, and operate powered equipment after certification. The role emphasizes safety, teamwork, and customer service within a Fortune 100 home improvement company.

Qualifications

• Customer service or product fulfillment experience preferred.
• Strong communication and teamwork skills.
• Basic computer/retail tech familiarity (smartphones, tablets).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items and answering questions.
• Operate and certify powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck).
• Support inventory accuracy using the Orders App and SIMS, collaborate with leadership on short picks.
• Complete audits, follow-ups, locker management, and report safety/theft concerns.
• Maintain a customer-first mindset with strong teamwork and communication.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Orders App

SIMS

Powered Equipment Certification

Job description

Lowe’s Companies, Inc. in Lee's Summit, MO is hiring a Fulfillment Associate to pick, stage, and fulfill customer orders while keeping staging areas clean and safe.

You will validate orders, assist customers by connecting them with the right associates, and operate powered equipment after certification. The role emphasizes safety, teamwork, and customer service within a Fortune 100 home improvement company.