Fulfillment Associate

Staples; Fairhaven (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Staples, Inc. is seeking a Fulfillment Associate to support daily fulfillment and last mile delivery operations in-store. You will handle receiving, unloading, sorting, staging, and dispatch preparation of packages for carrier pickup while maintaining accuracy and safety.

In a fast-paced environment, you will collaborate with team members, store leaders, carriers, and delivery providers to ensure efficient fulfillment. Must be flexible and able to lift up to 70 lbs with assistance as needed.

Qualifications

• Ability to work as part of a team to meet store goals
• Ability to learn and follow warehouse logistics and retail processes
• Ability to manage multiple priorities with limited supervision
• Ability to lift up to 70 lbs and handle items up to 150 lbs with assistance
• Ability to operate pallet jack and other basic equipment safely

Responsibilities

• Receive, unload, sort, stage, and prepare packages for carrier pickup on schedule
• Process freight shipments following safety and operational standards
• Scan and handle packages while maintaining inventory and chain-of-custody
• Maintain safe, efficient staging, storage, and dispatch areas
• Communicate issues with team and leadership to support service needs

Skills

Teamwork

Safety Awareness

Flexibility

Attention to Detail

Physical Stamina

Tools

Pallet jack

Ladders

Scanners

Job description

Fulfillment Associates support daily fulfillment and last mile delivery operations within the store, including the receiving, unloading, sorting, staging, and dispatch preparation of packages to support accurate and timely carrier pickup and delivery.

This role performs fulfillment activities in a fast-paced environment where safety, accuracy, organization, and productivity are essential. Fulfillment Associates work collaboratively with team members, store leaders, carriers, and delivery providers to support efficient fulfillment operations.

Fulfillment Operations

• Receive, unload, sort, stage, and prepare packages for carrier pickup accurately and on schedule
• Process freight shipments while following safety and operational standards
• Scan and handle packages accurately while maintaining inventory and chain-of-custody requirements
• Organize and maintain safe, efficient staging, storage, and dispatch areas
• Identify and communicate package discrepancies, inventory issues, and other operational challenges
• Work with team members and store leaders to support package volume, dispatch readiness, and service needs
• Work effectively with carriers and delivery providers to support efficient package pickups and dispatch
• Follow operational, safety, security, and package handling procedures
• Work efficiently and productively while maintaining accuracy and attention to detail
• Contribute to a collaborative, team-oriented work environment
• Be flexible to perform other duties as assigned (assist customers with shipping, stock shelves, etc.)
  

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Ability to work effectively as part of a team and support others to achieve shared goals
• Ability to learn and follow warehouse logistics and retail operational processes
• Ability to manage multiple priorities and complete assigned tasks with limited supervision
• Ability to lift up to 70 lbs independently and handle items up to 150 lbs using a team lift or mechanical assistance
• Ability to use a pallet jack, climb ladders, and stand or walk continuously
• Ability to work cooperatively in a fast-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity when handling packages, inventory, and business information

Shift: 5am-9am daily

Must be available 2 to 3 days per week