Fuel Center Service Associate

The Kroger Co.; New Port (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. fuel center is seeking a Customer Service Associate to assist customers, pump gas, and maintain a clean, safe environment.

Responsibilities include operating the register, performing daily tours and inspections, and completing incident and spill reports while ensuring compliance with company policies.

This role requires teamwork, the ability to stay calm in a busy setting, and a commitment to honesty, respect, and safety for customers of all ages.

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Provide excellent customer service and safety compliance.

Responsibilities

• Assist customers and manage the cash register.
• Pump gas and complete daily tours and inspections.
• Fill out incident and security reports; Fuel Spill Reports.
• Recover displays and maintain cleanliness of the department.
• Answer telephones and comply with company policies.
• Adhere to safety guidelines and promote company initiatives.
• Know emergency plan numbers and procedures.
• Handle conflicts calmly and responsibly in busy environments.
• Support minors, individuals with special needs, and older adults as needed.
• Perform essential job functions with or without reasonable accommodation.

Skills

Industry terms

Fast-paced

Independent work

Customer service

Job description

The Kroger Co. fuel center is seeking a Customer Service Associate to assist customers, pump gas, and maintain a clean, safe environment.

Responsibilities include operating the register, performing daily tours and inspections, and completing incident and spill reports while ensuring compliance with company policies.

This role requires teamwork, the ability to stay calm in a busy setting, and a commitment to honesty, respect, and safety for customers of all ages.