Fuel Center Clerk & Customer Service Specialist

The Kroger Co.; Bend (OR); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

The Kroger Co. is seeking a Fuel Center Associate in Bend, Oregon. You will assist customers, manage the cash register, pump gas, and help maintain a clean and safe fuel center environment. This role requires adhering to company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include daily inspections, incident reporting, spill cleanup, and compliance with policies and safety guidelines while delivering excellent customer service.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience
• Knowledge of company policies, procedures, and organizational structure.

Responsabilités

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Connaissances

Fast-paced environment

Work without direct supervision

Industry terminology familiarity

Description du poste

The Kroger Co. is seeking a Fuel Center Associate in Bend, Oregon. You will assist customers, manage the cash register, pump gas, and help maintain a clean and safe fuel center environment. This role requires adhering to company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include daily inspections, incident reporting, spill cleanup, and compliance with policies and safety guidelines while delivering excellent customer service.