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Kroger Family of Companies is seeking a Fuel Center Associate in West Virginia. You will assist customers, operate the cash register, pump gas, and ensure the fuel center remains clean and compliant with policies.
You will complete daily tours, file incident and security reports, manage spills, answer phones, and support safe, efficient operations in a fast-paced environment while upholding the company values of respect, honesty, integrity, diversity, inclusion and safety.
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES
Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Pump gas
Complete daily tour and inspection
Fill out incident and security reports
Clean up fuel spills and complete Fuel Spill Report
Recover displays; maintain cleanliness of department
Perform cashier functions
Answer telephones
Comply with corporate policies
Comply with all safety guidelines and standards
Promote and follow company initiatives
Maintain knowledge of emergency plans numbers and procedures
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Familiarity with industry/technical terms and processes
Ability to work in a fastpaced environment
Ability to work without direct supervision
Any related experience
Knowledge of company policies, procedures, and organizational structure