Fuel Center Associate: Fast-Paced Customer Service & Safety

Kroger Family of Companies; MIDDLETOWN (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking an entry-level fuel center associate to assist customers, pump gas, process transactions, and maintain a clean station. You will follow safety guidelines, complete incident reports, and support store initiatives in a fast-paced environment.

The role includes cashier duties, daily inspections, spill response, and collaboration with team members to ensure excellent customer service at the fuel center.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fastpaced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms familiarity

Fast-paced work

Supervision-free work

Job description

Kroger Family of Companies is seeking an entry-level fuel center associate to assist customers, pump gas, process transactions, and maintain a clean station. You will follow safety guidelines, complete incident reports, and support store initiatives in a fast-paced environment.

The role includes cashier duties, daily inspections, spill response, and collaboration with team members to ensure excellent customer service at the fuel center.