Fuel Center Associate - Fast-Paced Customer Service

Homeland-Stores; Bartlesville (OK); On-site; USD 13,000 - 19,000; Part time

Job summary

Homeland Stores in Bartlesville, OK seeks a Fuel Clerk to create an outstanding customer experience while maintaining a safe, clean Fuel Center. You will assist the department manager in achieving sales goals and ensure quality standards are met.

Responsibilities include handling fuel and merchandise sales, cashier duties, and enforcing safety procedures. This role requires strong communication, physical stamina, and reliability in a fast-paced retail environment.

Qualifications

• High school diploma preferred.
• OCC Operator A/B/A/B or C certificate as required.
• Retail experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Understand and adhere to guidelines on restricted sale items.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold at the Fuel Center and assisting them with issues at the Fuel stations.
• Display a positive attitude.
• Label, stock, and inventory department merchandise.
• Build and remove displays for seasonal items/products.
• Maintain an awareness of inventory/stocking conditions. Notify Manager of low or out of stock items.
• Report product ordering/shipping discrepancies to the department manager.
• Maintain state, local and company compliance reports and logs.
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops.
• Comply with safety procedures and identify unsafe conditions to management.
• Maintain updated information on pump toppers related to reward programs or products.
• Follow standard procedures for reporting competitors fuel retail.
• Updates fuel retail on pumps and signs according to directions from Corporate Office.
• Follow opening and closing procedures for Fuel center.
• Maintain till according to company policy.
• Comply with safety procedures and report unsafe conditions to management.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Report.
• Maintain knowledge of emergency plans numbers and procedures.
• Maintain cleanliness of department, inside kiosk or convenience stores as well as the fuel dispensers.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Complete daily inspection.
• Promote/offer reward programs to customers.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Perform other duties related to the position as requested by Supervisor.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Education

High school diploma preferred

OCC Operator A/B/A/B or C certificate required

Job description

Homeland Stores in Bartlesville, OK seeks a Fuel Clerk to create an outstanding customer experience while maintaining a safe, clean Fuel Center. You will assist the department manager in achieving sales goals and ensure quality standards are met.

Responsibilities include handling fuel and merchandise sales, cashier duties, and enforcing safety procedures. This role requires strong communication, physical stamina, and reliability in a fast-paced retail environment.