Fuel Center Associate | Customer Service & Cashier

Kroger Co.; Katy (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Discounts on purchases

Tuition reimbursement

Career development programs

Job summary

Kroger Co. in Katy, TX is seeking a customer-focused associate to assist customers, operate the fuel center, pump gas, perform cashier duties, and keep the area clean and safe.

You will follow company policies, complete incident reports, comply with safety guidelines, and support initiatives while delivering excellent service in a fast-paced environment. This role emphasizes integrity, respect and teamwork.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience is a plus.
• Knowledge of company policies and procedures is beneficial.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Familiarity with industry/technical"?

Fast-paced environment

Work without direct supervision

Education

Any related experience

Knowledge of company policies, procedures, and organizational structure

Job description

Kroger Co. in Katy, TX is seeking a customer-focused associate to assist customers, operate the fuel center, pump gas, perform cashier duties, and keep the area clean and safe.

You will follow company policies, complete incident reports, comply with safety guidelines, and support initiatives while delivering excellent service in a fast-paced environment. This role emphasizes integrity, respect and teamwork.