Fuel Attendant/Customer Service Rep.

H

Bend (OR)

In loco

USD 19.000 - 28.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

H&S Stations in Bend, OR is seeking a Fuel Attendant & Customer Service Representative to support daily store and fueling station operations. You will ensure safe fueling, assist customers inside and outside, and maintain a clean, welcoming environment while following safety and operational standards.

The role emphasizes strong customer service, accurate cash handling, and adherence to safety protocols. Flexibility for evenings and weekends is required, with propane training as needed.

Competenze

High school diploma or equivalent preferred.
Experience in retail, fuel service, or customer service environment preferred.
Basic understanding of fuel safety and compliance procedures preferred.
Ability to complete propane training (as required by state/local regulation)

Mansioni

Greet customers promptly and professionally, providing a welcoming experience.
Deliver efficient, friendly checkout and fueling service; communicate promotions and recommendations.
Provide assistance with fueling, propane dispensing, and other customer needs.
Handle customer inquiries or concerns and escalate to management as needed.

Conoscenze

Customer service

Communication

Safety awareness

Multitasking

POS proficiency

Teamwork

Formazione

High school diploma or equivalent

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

05 - H&S Stations Employee Full Time Sales OR - 5032, Bend, OR, US

Position Summary

The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.

Responsibilities and Duties:

Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”)
Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
Provide assistance with fueling, propane dispensing, and other customer needs
Handle customer inquiries or concerns and escalat**e** to management as needed

Fueling Operations & Safety

Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
Follow all safety protocols, including emergency fuel shutoff procedures
Maintain required training and certifications related to fuel and propane handling

Cash Handling & Register Operations

Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
Perform cash counts, safe drops, and drawer balancing per company policy
Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
Ensure compliance with cash-handling and loss-prevention procedures

Store & Fueling Area Maintenance

Keep both the interior and exterior areas of the station clean and well-maintained
Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
Clean and restock self-serve beverage and food stations, ensuring freshness and quality
Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
Report maintenance issues, pump malfunctions, or safety hazards immediately

Teamwork & Operational Support

Collaborate with team members to achieve store goals and maintain smooth operations
Assist with deliveries, stocking, and merchandise rotation
Support special projects or promotions as assigned by management
Follow all company policies, procedures, and operational standards

Education and Work Experience

High school diploma or equivalent preferred
Previous experience in retail, fuel service, or customer service environment preferred
Basic understanding of fuel safety and compliance procedures preferred
Ability to complete propane training (as required by state/local regulation)

Skill Set

Strong customer service and communication skills
Safety-focused mindset with attention to detail
Ability to multitask and maintain organization in a fast-paced environment
Dependable, self-motivated, and able to follow direction
Basic computer and POS system proficiency
Ability to learn and apply fueling and safety procedures
Team-oriented attitude with flexibility for various duties

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent standing, walking, bending, and reaching throughout the shift
Ability to lift, carry, and move items up to 50 pounds
Exposure to outdoor weather conditions, including heat, cold, and rain
Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
Must be able to work flexible hours, including evenings, weekends, and holidays
Must be able to communicate clearly in person and over the phone