Fuddruckers Cashier - Fuddruckers Chinatown

Perkins Management Services Company; Washington (District of Columbia); On-site; USD 28,000 - 36,000; Full time

Job summary

Fuddruckers is hiring a Cashier to deliver exceptional customer service in a fun, family-oriented restaurant environment. The role involves handling cash transactions, maintaining a clean workspace, and ensuring customer satisfaction. Candidates must possess a high school diploma or GED and relevant experience, showcasing reliability and a positive attitude.

Qualifications

• At least 6 months of relevant experience.
• Excellent customer service and professionalism.
• Ability to succeed in a fast-paced environment.

Responsibilities

• Greet customers warmly and take their orders.
• Handle cash transactions accurately.
• Address customer issues and ensure service standards.

Skills

Customer Service

Interpersonal Skills

Cash Handling

Fast-Paced Adaptability

Education

High school diploma or GED

Job description

If you are looking for an exciting family-oriented work environment, Fuddruckers is where you should be. We are seeking a strong customer service-oriented Cashier to join our team.

Job Description

Our workplace is fun, light-hearted, family-oriented, and offers the World’s Greatest Opportunities for applicants like you. Join a team of refreshingly fun people making the World’s Greatest Hamburgers.

The Cashier will use cash registers, electronic scanners, and other related equipment to conduct monetary transactions with customers.

The ideal candidate is dependable and reliable, with excellent customer service skills, high accuracy, and is quick and efficient while following the standards outlined in the Fuddruckers Operating Standards manual (OSM) and the Black Titan Standard Operating Procedures (SOP).

Key Duties/Responsibilities:

• Greet all customers with a sincere smile, making them feel welcome with a positive, pleasant, and enthusiastic attitude.
• Take and fill customer orders within the company-mandated service time.
• Suggestive selling of products as directed by management.
• Collect money and deliver orders to customers.
• Address customer service issues or complaints promptly; notify the manager as needed.
• Verify opening reading and bank. Be accountable for all cash issued and received during the shift, and all guest checks used. Count down the drawer at the end of the shift to ensure accuracy.
• Notify the Manager in charge immediately of any deletions, over-rings, or equipment issues.
• Ensure all product holding times are strictly observed.
• Maintain proper rotation and attractive display of products on the counter or in the display case.
• Keep the display case interior and exterior clean at all times.
• Stock the service area with sufficient supplies such as napkins, cups, lids, etc., and maintain an adequate supply of iced tea.
• Perform all other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

High school diploma or GED, with at least 6 months of relevant experience.

Position Qualifications/Skills:

• Knowledge of restaurant policies, practices, and operational procedures.
• Excellent interpersonal skills and professionalism in interactions.
• Ability to succeed in a fast-paced environment.
• Ability to handle money accurately and count back change.
• Practice security measures in cash handling, including making frequent cash drops.
• Basic computer skills.
• Report to work on time for scheduled shifts.

If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Fuddruckers, we make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can get ahead and do amazing things by serving others.

Black Titan Fuddruckers is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.